Intel Optane Memory

[JMara5]

I am having difficulty getting my optane memory to work. This is all new equipment. Attached is the output from SSU

Only thing I can see atm is in Device Manager is an Exclamation mark on Standard NVM Express Controller.

Motherboard is a ROG Strix z270 f Gaming

Intel Optane Memory 32

i5-7400

16gig memory

Windows 10 Pro

If you need any further information please feel free to ask.

Regards,

John

[idata]

Hello Bananabug,

Thanks for posting in our communities. We understand that you're experiencing difficulties to enable Intel® Optane™ Memory system acceleration.What is the exact problem when trying to enable system acceleration, is http://Intel® Optane™ Memory User Interface Intel® Optane™ Memory User Interface returning any error code and message?Please provide us with the Intel Optane Memory logs located at C:\Users\[your_user_name]\Intel\Logs as well, you may attach it to your next reply.Best regards,Eugenio F.

[idata]

Hello John,

We have't heard from you since the creation of this post. Please let us know if you still need assistance enabling Intel Optane memory system acceleration.Best regards,Eugenio F.