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Hi Josh, thanks very much for your reply. I accidentally created this topic while searching for info related to my problem. My newly built PC was suffering from very high CPU usage whenever I left windows explorer open for a few minutes. Had been struggling for a solution for a while. Finally trace it down to something related to Optane memory with Windows Performance Analyser. Actually it turned out that the problem was caused by me installing the Optane driver while I did not have an Optane memory drive in my system. Removing the driver solved my problems!!!
I installed the Optane driver without thinking because it came with my mother board. Never thought it would create such a weir problem. Hope this info can be useful to others who had problems similar to me.
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Hi Josh, thanks very much for your reply. I accidentally created this topic while searching for info related to my problem. My newly built PC was suffering from very high CPU usage whenever I left windows explorer open for a few minutes. Had been struggling for a solution for a while. Finally trace it down to something related to Optane memory with Windows Performance Analyser. Actually it turned out that the problem was caused by me installing the Optane driver while I did not have an Optane memory drive in my system. Removing the driver solved my problems!!!
I installed the Optane driver without thinking because it came with my mother board. Never thought it would create such a weir problem. Hope this info can be useful to others who had problems similar to me.
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Hi ALau01,
Thank you for your reply to Intel® SSD Support Group.
We are glad to see your case has been solved.
This is to let you know this case is being closed.
Please feel free to get back to Intel® communities, whenever you might feel necessary.
Have a nice day.
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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