I just bought this 16gb intel Optane Memory device. After installing the drivers, I end up with a "No Compatible Disk for Intel Optane Memory" in setup. This was on a fresh install on Windows too. Is there a fix for this?
What I tried so far:
- Uninstalling/reinstalling the device.
- Updated BIOS to the latest version.
My specs are:
I5 7200u (7th gen)
Here are some loginfo. I'm also on an Acer Aspire A515-51G by the way.
Thanks for any advice!
Sorry I couldn't respond earlier. I'm in the process of contacting Acer support to see if my particular model is compatible with Optane Memory, but I think I found my problem. I think I erased everything in the Optane Memory Module while installing Windows because I couldn't get it to work earlier, which is why it's now acting as storage and not as memory. Is there anything I can do or did I just screw myself up? If it's supposed to be like that, is there something else I'm missing?
I did take a look in the link you provided me, and according to that, I do have an option in my BIOs to switch my SATA mode to "RST with Optane." Does that mean my laptop is Optane ready? Because I did a little digging when installing a turbo-boost drive for my CPU, and it turns out my CPU can support Optane Memory, and I did a little digging in Acer products, including mines, and they support Optane too.
Some other things I've done so far:
- I installed RST technology to see if I can enable it from there. Turns out it says my motherboard is Optane Ready, it just couldn't detect the module, despite the fact it's still plugged.
- I tried reinstalling Windows while SATA is in "RST with Optane". I remembered to leave at least 5mb of space (I put out 1.43 gb of space for it). Still the same problem after I install the drivers.
Thanks in advance.
I think I see my problem now. I bought the wrong module. It looks like the current module I have is not compatible with my Acer product and will only be seen as a storage device. Even if I try other solutions, my module will only work on HP motherboards and not ones built by Acer or by another company, according to the internet. Since you mentioned my current module is HP, I will try to buy another one that is compatible with my computer specifications and see if that will work. If there is any details about what module type to buy, let me know. So far, I haven't fried my laptop yet. Thank you for helping.