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1399 Discussions

Not Intel Optane Memory

SVH
Beginner
‎07-15-2026 05:32 AM
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I I am getting a message that my computer is "not Intel Optane memory ready". What does that mean and do I need to do something about it?

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vish1
Employee
‎07-15-2026 02:42 PM
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Hello SVH,


Greetings for the day!!


Thank you for contacting Intel Support.


To help us review the issue and provide the appropriate assistance, could you please share the following information:


  • The model name of your Intel® Optane™ Memory.
  • A screenshot of the message stating that your computer is "not Intel Optane memory ready."


Once we receive this information, we will review it and assist you with the appropriate troubleshooting steps.


We look forward to your response.


Best Regards,

Vishal Shet P

Intel Customer Support Technician


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SVH
Beginner
‎07-15-2026 05:10 PM
21 Views
In response to vish1

Thank you for the quick response.  Here are the screenshots.

SVH_1-1784160504919.png

SVH_2-1784160581221.png

 

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Sazirah
Employee
‎07-15-2026 10:31 PM
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Hi SVH,


Greetings.


Kindly share with us the disk details that you are currently using for us to assist you further. 


Also, you may want to check some steps to address this issue in link below:


Compatibility Error Message for Intel® Optane™ Memory M Series

https://www.intel.com/content/www/us/en/support/articles/000056922/technologies/memory-and-storage/intel-optane-memory.html


Regards,

Sazzy_Intel 

Intel Customer Support Technician


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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.