Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1366 Discussions

Optane memory module works on aspire e5 575g

bdiaz
Beginner
4,093 Views

I have aspire e5 575g 54vr

https://www.acer.com/ac/en/US/content/support-product/6737?b=1 https://www.acer.com/ac/en/US/content/support-product/6737?b=1

slot m.2 and i5 7th gen

i don't know if s compatible with optane module cache with bios upgrade, any help?

in the bios upgrades are this

InsydeH2O

1. Update EC to 1.7

Date: 2016/05/20

Version: 1.04

1. Improve system performance.

Date: 2016/08/23

Version: 1.12

1.Update Microcode to 0x38. 2.Update brightness table. 3.Add PBA function.

Date: 2016/10/19

Version: 1.15

1.Update EC to v2.2.

Date: 2016/11/24

Version: 1.18

1. Add N16P-GT1 graphic support.

Date: 2016/12/23

Version: 1.20

1. Update memory rc code.

Date: 2017/02/20

Version: 1.23

1. Update ME to 11.6.20.1221 for some sku

Date: 2017/03/27

Version: 1.25

1. Update following microcode

M36506E3_000000B9_000000BA.TXT

MC0406E3_000000B9_000000BA.TXT

2. Fix S3 wake up, USB BT yellow mark, CCD not work, some port fail.

3. Update EC to v2.3.

Date: 2017/06/26

Version: 1.27

1. Update GOP to 1066 and vbios to 1051.

2. Update EC to v1.10.

3. Update Microcode.

Date: 2017/09/27

Version: 1.29

I have version 1.23 just now
0 Kudos
3 Replies
bdiaz
Beginner
2,267 Views

on this article

http://www.tomshardware.com/news/intel-optane-3d-xpoint-motherboard,33398.html Intel: No 200-Series Mobile Chipsets, Optane Memory Support Comes To 100-Series Chipset Instead

2Intel® Optane™ Memory and its logo denote a platform feature made up of individual components and not solely a single small factor solid state drive or a memory media. A system that is Intel® Optane™ memory ready includes: an 7th Gen Intel® Core™ or Xeon® E3 v6 processor1, an Intel® 200 series2 or 100/C230 series3 (HM175, QM175, or CM238) chipset, M.2 type 2280-S1-B-M or 2242-S1-B-M connector on a PCH Remapped PCIe* Controller and Lanes in a x2 or x4 configuration with B-M keys that meet NVMe Spec 1.1 and System BIOS that supports the RST 15.5 driver.

  1. Support limited to Intel® S-, H-, and U-series processors.
  2. Only supported on 7th Gen Intel® Core™ or Xeon® E3 v6 S-series processors.
  3. Only supported on 7th Gen Intel® Core™ or Xeon® E3 v6 H-series processors.
0 Kudos
idata
Employee
2,267 Views

Hello stiven680,

 

 

Thank you for your interest in the Intel® Optane™ Memory.

 

 

I understand you would like to find out if your Acer* Aspire E5'575G laptop is capable of supporting Intel® Optane™ Memory. Third-party compatibility inquiries are handled by the manufacturer's technical support team, but I may provide some insight.

 

 

Please keep in mind that aside from the hardware requirements, your computer's UEFI must also be Optane™ Memory-ready.

 

 

As you pointed out in the second post, the hardware requirements are as follows:
  • M.2 PCIe NVMe 3.0 x2 port
  • 7th Gen Intel® Core processor
  • 200 Series Chipset
For some systems this means that it can be supported after a BIOS update, for others it means that despite hardware requirements Optane™ may never be supported ( none of the updates that you shared in the original post mention anything about Optane™ Memory compatibility, but that is not conclusive).

 

 

According to the information you provided, it seems that aside from the 200 Series chipset, your system meets the base requirements. I reviewed the product specifications that are available online and by the looks of it, your computer meets some of the base requirements (the chipset information should be provided by Acer*).

 

 

As I previously mentioned, the best way to confirm the compatibility of your system would be to ask your computer manufacturer if this model is "Intel® Optane™ Memory-ready". If they're unable to provide an answer, then it's more than likely that it will not support this technology. In order to receive the corresponding compatibility confirmation, please check the manufacturer's link: https://www.acer.com/ac/en/US/content/support https://www.acer.com/ac/en/US/content/support

 

 

Regards,

 

Andres V.
0 Kudos
bdiaz
Beginner
2,267 Views

thanks, i go to technical support to talk about this, and i see various models with chipset series 100 that are compatibles with optane, as asus vivo book 15 or samsung oddysey

i think is possible

0 Kudos
Reply