Solved: Optane memory software install issue (partition cannot be resized) - Page 4

ILast · ‎04-28-2017

I'm attempting to install the software on Windows 10 64x system but it states

'The last partition on your system drive cannot be resized, which is required to enable Intel Optane memory.'

Im guessing there is a partition somewhere that i need to unlock or something but i honestly have no idea what i am doing or how to fix this.

Any help?

Attached intel log file and dxdiag.

idata · ‎04-28-2017

Hello Ianlast,

This error occurs when there is an unmovable recovery partition at the end of your current drive. Since active recovery partitions are protected by Windows* and cannot be moved nor resized, Intel® Optane™ will be unable to write it's required metadata information at the end of your disk.

Ideally, you should try to move the recovery partition 5MB away from the end of your drive. If this is not possible, you would need to consider deleting the recovery partition altogether and creating a recovery disk in it's place.

While we don't provide support for this action directly, the following article may help:

- http://Geek. https//www.howtogeek.com/139710/remove-your-pc%E2%80%99s-recovery-partition-and-take-control-of-your-hdd/ Remove Your PC's Recovery Partition and Take Control of Your Hard Drive - by How-To Geek*.

- https://support.microsoft.com/en-us/instantanswers/3a747883-b706-43a5-a286-9e98f886d490/create-a-recovery-drive Create a recovery drive - Microsoft* support.

On a personal note, in the past I've had great success performing this type of operations using http://www.partition-tool.com/ EaseUS Partition Master*.

NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here. You should always make sure to back up any important data before troubleshooting your storage devices.

Feel free to let us know if you have any remaining questions or doubts.

Best regards,

Carlos A.

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Kkoko · ‎06-03-2017

thanks for the reply, i am in Sydney by the way too, i haven't thought about disk 0 , how do i check that ? , windows boots normal, when i install the optane software it gives me this error " unsupported system drive" , i have noticed when i remove the 50mb unallocated space and only keep the system partition, the error, says that it can not resize or something, but when i create the unallocated space it just gives the unsupported system drive

DHaze2 · ‎12-13-2017

Is it possible to combine optane memory with a m.2 ssd samsung Evo 960? i get te message: unsupported system disk

idata · ‎12-13-2017

Hi dekoer,

We would like to inform you that the Optane(TM) Module does not support NVMe* drives. It only supports SATA based boot drives.

You already have a fast SSD. Optane(TM) accelerates the SATA Boot Drives and provides you similar speeds as you will get with an NVMe* SSD.

For more information, you can check the https://www.intel.com/content/www/us/en/support/articles/000024018/memory-and-storage/intel-optane-memory.html Frequently Asked Questions for Intel® Optane™ Memory

Regards,

Junior M.