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Ran Diskpart clean all on disk 1. Disk management requests that Disk 1 be initialized before it can be used. MBR or GPT? C attached. Optane Memory was not diabled in the Bios before Win 10 was reinstalled. Please advise

EWu23
Beginner
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1 Solution
DiegoV_Intel
Moderator
226 Views

Hi EWu23,

 

Thank you for posting in the Intel® communities.

 

From your description, I understand that you re-installed the OS and the Intel® Optane™ Memory was not disabled beforehand so you are now trying to setting it up, right?

 

I will need additional information from your system to help you configuring the module, but to answer your concern about which partition style to use, the module should not be initialized after it has been cleaned. If the system is configured correctly, you should be able to enable the module from the Intel® Optane™ Application. Have you tried to do so? Let me know if you get an error message.

 

On the other hand, and in order to better understand your system environment, please download the Intel® System Support Utility (SSU) from the following site and run the full report. This report will include all details of your system. Please export the data in a text file and share it in your response: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

Additionally, please open Disk Management and take a screenshot of the window to check the drives’ partitions. Please make sure all drives are seen in the screenshot. If required, take 2 screenshots if the list is too long to be displayed in one single image.

 

Finally, please run the following commands in the Command Prompt to take another screenshot:

 

  1. Open the Command Prompt as Administrator.
  2. Run the command diskpart.
  3. Run the command list disk. Please take a screenshot of this output.

 

I will be waiting for your response.

 

Have a nice day.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

View solution in original post

3 Replies
DiegoV_Intel
Moderator
227 Views

Hi EWu23,

 

Thank you for posting in the Intel® communities.

 

From your description, I understand that you re-installed the OS and the Intel® Optane™ Memory was not disabled beforehand so you are now trying to setting it up, right?

 

I will need additional information from your system to help you configuring the module, but to answer your concern about which partition style to use, the module should not be initialized after it has been cleaned. If the system is configured correctly, you should be able to enable the module from the Intel® Optane™ Application. Have you tried to do so? Let me know if you get an error message.

 

On the other hand, and in order to better understand your system environment, please download the Intel® System Support Utility (SSU) from the following site and run the full report. This report will include all details of your system. Please export the data in a text file and share it in your response: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

Additionally, please open Disk Management and take a screenshot of the window to check the drives’ partitions. Please make sure all drives are seen in the screenshot. If required, take 2 screenshots if the list is too long to be displayed in one single image.

 

Finally, please run the following commands in the Command Prompt to take another screenshot:

 

  1. Open the Command Prompt as Administrator.
  2. Run the command diskpart.
  3. Run the command list disk. Please take a screenshot of this output.

 

I will be waiting for your response.

 

Have a nice day.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

DiegoV_Intel
Moderator
226 Views

Hi EWu23,

 

I would like to know if you have any updates.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

DiegoV_Intel
Moderator
226 Views

Hi EWu23,

 

If you have any updates, feel free to share them here.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

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