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AGali3
Beginner
995 Views

Soporte para poder instalar una Memory Optane 32GB en motherboard Z390 Code Saludos

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DiegoV_Intel
Moderator
50 Views

Hi AGali3,

 

Thank you for posting in the Intel® communities.

 

I understand that you need help to configure the module in your system, however in order to better understand your system environment, please download the Intel® System Support Utility (SSU) from the following site and run the full report. This report will include all details of your system. Please export the data in a text file and share it in your response: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

Additionally, please open Disk Management and take a screenshot of the window. To open Disk Management press the Windows* key + x, and then select the Disk Management option from the menu that will appear.

 

Finally, please run the following commands in the Command Prompt to take another screenshot:

 

  1. Open the Command Prompt as Administrator.
  2. Run the command diskpart.
  3. Run the command list disk. Please take a screenshot of this output.

 

I will be waiting for your response.

 

Have a nice day.

 

PD.: The community support is only provided in English.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

View solution in original post

3 Replies
DiegoV_Intel
Moderator
51 Views

Hi AGali3,

 

Thank you for posting in the Intel® communities.

 

I understand that you need help to configure the module in your system, however in order to better understand your system environment, please download the Intel® System Support Utility (SSU) from the following site and run the full report. This report will include all details of your system. Please export the data in a text file and share it in your response: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

Additionally, please open Disk Management and take a screenshot of the window. To open Disk Management press the Windows* key + x, and then select the Disk Management option from the menu that will appear.

 

Finally, please run the following commands in the Command Prompt to take another screenshot:

 

  1. Open the Command Prompt as Administrator.
  2. Run the command diskpart.
  3. Run the command list disk. Please take a screenshot of this output.

 

I will be waiting for your response.

 

Have a nice day.

 

PD.: The community support is only provided in English.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

View solution in original post

DiegoV_Intel
Moderator
50 Views

Hi AGali3,

 

I would like to know if you have any updates about this.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

DiegoV_Intel
Moderator
50 Views

Hi AGali3,

 

If you have any updates, feel free to share them here.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

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