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Beginner
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i cannnot install Boot grub loader due to Optane issue

i recently purchased a Acer nitro 5 which has 256gb hynix and 1 tb hard disk,now i want to install linux on hard-disk , after all the headache, i have installed linux but i cannot install grub loader sucessfully on it i tried parrot linux and it installed grubloader successfully but didnt load it on booting . what do i do?

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Moderator
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Hello, Mugetsu.

 

Good day,

 

Thank you for contacting the Intel Community Support.

 

I checked your ticket related to Intel Optane Memory, I will be glad to assists you.

 

In case you are trying to set up your system to have multiple boot options besides the one currently accelerated, this is not supported while having an Optane configured:

 

  • A single drive with multiple operating systems isn't supported with system acceleration. We don't recommend this use, and we don't guarantee results.

 

  • Dual OS Boot systems--systems with more than one storage drive, each containing an OS--aren't supported and results can't be guaranteed.

 

If I misunderstood or if I can help you with anything else, please let me know.

 

Best regards,

 

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello, Mugetsu.

 

The only possible recommendation we can provide is to contact the developer of the application giving you problems or the support community of your Linux distribution to check if they can provide you with proper recommendations or a workaround.

 

Best regards,

 

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello, Mugetsu.

 

I wanted to follow up on your thread to check if I can be of assistance.

 

If you have any questions related to a specific Intel product, just let me know.

 

Best regards,

 

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello, Mugetsu.

 

Good day,

 

This message is to follow up on your ticket regarding the problem you have, possibly related to Intel® Optane™ memory.

 

As mentioned in my previous response and the private message, the only possible recommendation we can provide is to contact the developer of the application giving you problems or the support community of your Linux distribution to check if they can provide you with proper recommendations or a workaround.

 

I will proceed to close the ticket for now, if you need further assistance, you can always contact us ack.

 

Best regards,

 

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

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