why my pc don't see optane?

[rcent3]

Hi, i have Intel optane 16gb , i have a gigabyte z370-HD3P .

I more tried a reboot the pc, and change setting in bios , but my pc don't see optane.. why? is it broken?

sorry for my bad english

[n_scott_pearson]

Is the Optane module enabled? If it is enabled, it will not be seen as being a separate device; it will be seen as being part of the drive that it is accelerating.

...S

[n_scott_pearson]

Also, if you are more comfortable this way, feel free to post in your native language. We can use translators to read your posts.

If you do this, however, remember that we cannot translate text that is in a picture or screen capture. You need to include the text itself in your post so that we can translate it.

...S

[rcent3]

ciao e grazie per le risposte.

Come si abilita il modulo optane? io ho utilizzato la guida che si trovava libretto di istruzioni della mia scheda madre, ma senza risultati . Ho provato a cambiare anche il software di intel , il primo software "intel rapid storage" optane non veniva rilevato, il secondo software "memoria intel optane" mi da un errore "nessun disco compatibile per la memoria intel optane". allego tutto con foto

[rcent3]

non mi fa aggiungere più di una foto per messaggio

[LeonWaksman]

Hello @rcent3​ 

Pleas attach an image of Disk Management.

Leon

[rcent3]

fatto 😊

[LeonWaksman]

1. Your Optane memory is not recognized in BIOS.
2. Try to install Optane memory in the second M.2 slot. Try to reset it again in the M.2 slot.
3. You may also ask Gigabyte support for help.

Leon