Intel® Optane™ Solid State Drives
Support for Issues Related to Solid State Drives based on Intel® Optane™ technology, Intel® MAS and Firmware Update Tool
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
429 Discussions

535 series 120 gig is not recognized by toolbox

jHadl1
Beginner
1,472 Views

I just put a new intel 535 series sata drive in my asrock taichi S370 AMD AM4 motherboard.

I have version 3.4.6 of the toolbox. ssd optimizer is greyed out and it states the tool box cannot communicate with the ssd drive.

It suggest I change to another storage driver more compatible with my system.

I have the standard SATA AHCI controller and an ASMedia 106x SATA controller.

Windows 10 will also not optimize/trim the drive.

I have the latest chipset drivers for the MB.

Does anyone have a suggestion on how I can get the intel tool box to optimize the drive?

0 Kudos
1 Solution
jHadl1
Beginner
566 Views

It turns out I had the two media controllers. I uninstalled the ASMEdia controller and it fixed the problem.

View solution in original post

0 Kudos
1 Reply
jHadl1
Beginner
567 Views

It turns out I had the two media controllers. I uninstalled the ASMEdia controller and it fixed the problem.

0 Kudos
Reply