Intel® Optane™ Solid State Drives
Support for Issues Related to Solid State Drives based on Intel® Optane™ technology, Intel® MAS and Firmware Update Tool
473 Discussions

fw update utility will not boot

rside
Beginner
‎07-07-2017 06:10 PM
1,527 Views

the latest version of toolbox is telling me my FW is out of data.

I have tried the fw update utility, made both a USB and a CD boot device. Both hang when booting.

tried making the usb with the rufus as well as the usb boot manager that intel suggest. Both failed, so I guess bad ISO?

Does anybody have a way to update SSD firmware that works?

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idata
Employee
‎07-10-2017 12:39 PM
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Hello ComputerSupportRichS,

We understand you would like to update the firmware on the SSD but the ISO is not booting up. Could you please provide the following information:

  • What is the SSD model you have?
  • What's the firmware version you would like to update to?
  • Have you tried setting the BIOS boot mode in "Legacy Mode"?

Once you confirm this information we will be able to provide further assistance.

Regards,

 

Nestor C
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idata
Employee
‎07-17-2017 07:06 AM
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Hello ComputerSupportRichS,

 

 

We would like to know if you read our previous post and if you require assistance. We'll be waiting for your response.

 

 

Regards,

 

Nestor C
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