Intel® Optane™ Solid State Drives
Support for Issues Related to Solid State Drives based on Intel® Optane™ technology, Intel® MAS and Firmware Update Tool
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fw update utility will not boot

rside
ビギナー
1,754件の閲覧回数

the latest version of toolbox is telling me my FW is out of data.

I have tried the fw update utility, made both a USB and a CD boot device. Both hang when booting.

tried making the usb with the rufus as well as the usb boot manager that intel suggest. Both failed, so I guess bad ISO?

Does anybody have a way to update SSD firmware that works?

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2 返答(返信)
idata
従業員
936件の閲覧回数

Hello ComputerSupportRichS,

We understand you would like to update the firmware on the SSD but the ISO is not booting up. Could you please provide the following information:

  • What is the SSD model you have?
  • What's the firmware version you would like to update to?
  • Have you tried setting the BIOS boot mode in "Legacy Mode"?

Once you confirm this information we will be able to provide further assistance.

Regards,

 

Nestor C
idata
従業員
936件の閲覧回数

Hello ComputerSupportRichS,

 

 

We would like to know if you read our previous post and if you require assistance. We'll be waiting for your response.

 

 

Regards,

 

Nestor C
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