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Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
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Can't Login to fpgasoftware.intel.com

JGard18
Beginner
‎05-02-2019 06:59 AM
2,020 Views

I'm trying to download Quartus Lite. I go to http://fpgasoftware.intel.com and click on "Sign In" on the top right of the screen. A login window pops out. I enter my username and password and click on the "Sign In" button. Nothing happens... The window doesn't update and I'm not able to log in.

 

I've tried Chrome, Firefox, IE, and Edge and they all behave the same. I've tried resetting my Intel FPGA Program password, to no avail.

 

What do I need to do to download Quartus?

 

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JLEDW1
Novice
‎05-02-2019 07:20 AM
1,412 Views

Well...I am having the same problem. There are direct download links that can be found if you search on your problem. There are no direct download links posted for 18.1 but there are for 18.0

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JLEDW1
Novice
‎05-02-2019 07:37 AM
1,412 Views

Here is the link to the direct downloads that were posted in a different case found during a google search.

 

https://forums.intel.com/s/question/0D70P000005u69xSAA

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JGard18
Beginner
‎05-02-2019 01:45 PM
1,412 Views

Perhaps this has to do with that download page being http:// rather than https://. A successful login would send passwords in the clear. I tried changing the URL of the page to https://... but it redirects me back to the non-encrypted site.

 

Come on Intel! Fix this nonsense!

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PMare3
Beginner
‎05-02-2019 01:51 PM
1,412 Views

Thanks for these links but I can't find Linux versions...

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JosephC_Intel
Moderator
‎05-02-2019 03:14 PM
1,412 Views
Hi Jerry, This appeared to be some issue occurred internally. I've reported this to our Quartus page owner to look into it. Appreciate some of the workaround identified via the discussion and will definitely bring this back to the owning team. Will keep you posted once we have more. Thanks, Joseph Cheah Intel Customer Support
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JosephC_Intel
Moderator
‎05-06-2019 07:10 AM
1,412 Views
Hi Jerry, We got this issue fix for now. Please have both of your browser cookies and cache cleared and then re-open your browser. I tested this on IE and Chrome which is working for me now. Please verify this fix and let us know the result. Thanks, Joseph Intel Customer Support
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Mariusz_ww
Beginner
‎09-16-2019 10:26 AM
1,412 Views
In response to JosephC_Intel

The problem still exists. I can't login to fpgasoftware.intel.com.

In response to JosephC_Intel
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JosephC_Intel
Moderator
‎05-15-2019 09:55 AM
1,412 Views
Hi, We will proceed to closed this case as the download issue was fixed. Kindly submit a new thread in future for more support. Thanks, Joseph
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