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RCore2
Beginner
660 Views

Invalid URL

Everytime I try to download modelsim I get redirected to a page that says "The requested URL "[no URL]", is invalid." I am logged in I have an account. I have tried multiple browsers. I don't understand why I cant download it.

0 Kudos
18 Replies
RH0001
New Contributor I
305 Views

Not an answer but it would help if you said where you are trying to download it from, what page are you on when you click download ?

Kris
Beginner
305 Views

Not an answer, but I am also having the same issue.

For example, I am attempting to download a Legacy version of Quartus, e.g. 11.1.

The link directs me to an 'Invalid URL' error page.

 

https://www.intel.com/content/www/us/en/programmable/downloads/software/quartus-ii-se/111.html

DDeWi2
Beginner
305 Views

Yeah, I'm having the same problem too. I click on V12.1sp1 on the download page and it sends me to a "download.altera.com" address, which is a completely invalid URL, and the screen it displays tells me exactly that. Intel support, in their infinite wisdom, said that I should go here to find the solution to my problem. Now, you tell me, who on this list of users is going to be able to fix an "Invalid URL" error for me?

 

Seriously, you forum guys can be a big help at times, but Intel just blowing off my direct complaint, and suggesting that I post it here, is just plain LAZY on their part. You would think that this is the sort of thing they would want to know, but..... Nooooo. I predict that this will remain a problem for a very, very long time.

 

I.am.outta.here. Intel doesn't pay me enough to do their work for them.

RH0001
New Contributor I
305 Views

mute Sent with [ProtonMail](https://protonmail.com) Secure Email. ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
KennyT_Intel
Moderator
305 Views

Can you point me to the Intel Support that mention this?

 

Just for your information, Intel are aware on this and we are working on fixing this. I will let you know once we have resolve this.

 

Sorry for the inconvenience cause

DDeWi2
Beginner
305 Views

Just so that I'm sure I understand. For an "Invalid URL" error, you want me to post it on the forum and wait for an answer there?

 

No thanks. I.am.outta.here. Don't have the time for this.

 

 

From: Intel Customer Support <supportreplies@intel.com>

Sent: Wednesday, November 13, 2019 1:51 PM

To: ***********************

Cc: imceamailto-inteldeveloperzonesupport+40intel+2ecom@namprd08.prod.outlook.com <imceamailto-inteldeveloperzonesupport+40intel+2ecom@namprd08.prod.outlook.com>

Subject: Intel Customer Support - Case #: 04419047 

Hello Don,

For Quartus support, please post your questions on the Intel Community in the “FPGA Design Tools Forum”: <---------- ****************

https://forums.intel.com/s/topic/0TO0P000000MWKAWA4/fpga-design-tools?language=en_US

Another option will be to submit an IPS ticket by following the steps below:

You may create your My Intel account by going to the Sign-in page here:

https://www.intel.com/content/www/us/en/my-intel/fpga-sign-in.html?redirect=/content/www/us/en/secur...

 

1. Click Register now for a Premier account.

2. Enter or confirm your personal information, select a password, complete the enrollment questions section, agree to the Terms and Condition, and click Submit.

Your account request will need to be validated and is subject to approval. An email notification will be sent to you if the account has been approved.

Once your customer account is approved, the “Intel Premier Support” button will be visible in the My Intel dashboard under the My Support section.

 

Best regards,

 

Alberto

Intel Customer Support

 

.....

 

Date:11/12/2019

From: ************

Subject: Invalid URL

Inquiry: I am trying to install Quartus V12.1SP1 to support a development board I have that uses "\altera\12.1sp1\kits\arriaVGX_5agxfb3hf35_start" software/firmware. When I click on either the individual files or the .iso files, switches to "http://download.altera.com/software/acdsinst/12.1sp1/243/standalone/12.1sp1_243_quartus_windows.exe" and then tells me it is an invalid URL.

I can not download 12.1sp1. The dev kit requires 12.1sp1. That means that I can not use any of the examples included in the kit.

What can I do to get the required version? I've tried changing the path to point to my newer version, but I am unable to get that to work either.

*************

user name *************

 

*********************PLEASE DO NOT DELETE*********************

Thread ID: ref:_00DU0YT3c._5000PomA7k:ref

You must include this text in any reply to this email. Thank you.

*********************PLEASE DO NOT DELETE*********************

KennyT_Intel
Moderator
305 Views

Hi,

 

Thanks on your update and information,

 

Looking into the email, yes, you are in the correct place to get the information.

 

Currently, Intel are working on the fix for this issue, we will update here once it got fixed.

 

Thanks,

Kenny Tan

KennyT_Intel
Moderator
305 Views

Hi All,

 

Just to let you know that Quartus 11.1 and 12.1 software downloads has been resolved. we are working on other old version Quartus fixes.

 

Thanks,

Best regards,

Kenny Tan

KMans4
Novice
305 Views

Hello @KennyT_Intel​ 

 

I disagree .. i've been trying to download the Quartus 11.1 for a week now .. and i get the same issue still .. i tried it not 5 minutes ago and i got the same result:

Redirected to this page: http://download.altera.com/software/acds/11.1sp2/259/standalone/11.1sp2_259_quartus_free_linux.sh

 

With:

Invalid URL

 

The requested URL "[no URL]", is invalid.

Reference #9.3fb58658.1574499681.24de5c44

 

Regards,

Karim Mansour

KennyT_Intel
Moderator
305 Views

Got it, I will update you once the link fixed.

 

Thanks,

KMans4
Novice
305 Views

Hello @KennyT_Intel​ 

 

Any updates ? on the above issue ?

 

Regards,

Karim Mansour

HBirk
Novice
305 Views

Hello Karim,

I was able to download the "Quartus II Web Edition v12.0 Service Pack 2" by manually adding "akdlm/" to the url after "download.altera.com/".

So you cold try the following link (working for me):

http://download.altera.com/akdlm/software/acds/11.1sp2/259/standalone/11.1sp2_259_quartus_free_linux...

 

Best regards,

Harald

KennyT_Intel
Moderator
305 Views

Hi Harald,

 

Thanks a lot for your input, I will feedback to the Intel IT regarding the finding that you had make.

 

Will update here once those link are fix. For temporally, Karim can use this workaround.

 

Thanks

HBirk
Novice
305 Views

Same problem here with the Quartus II Web Edition v12.0 Service Pack 2.

Link: http://download.altera.com/software/acds/12.0sp2/263/standalone/12.0sp2_263_quartus_free_windows.exe leads to an Invalid URL error.

 

Best regards,

Harald

KennyT_Intel
Moderator
305 Views

Hi All,

 

Sorry for what you all had been facing up until today, our INTEL IT developers are still actively working on this fix. I will try to push them to get this fixed as soon as possible.

 

Thanks,

Kenny

KennyT_Intel
Moderator
305 Views

Hi All,

 

Just to let you know that this issue is now top priority in INTEL IT. We will try to resolve this as soon as possible.

 

Thanks,

Kenny

 

KennyT_Intel
Moderator
305 Views

KennyT_Intel
Moderator
305 Views

Hi All,

 

Just to let you know that we had fixed all the link. Let me know if you still face any error.

 

Thanks,

Best regards,

Kenny

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