Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
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License does not contain information required to run

AWann1
New Contributor I
1,076 Views

Hello, I am running Quartus Prime18.1 Standard Edition on Windows 10 Pro.

 

My company had purchased a floating license for the Quartus software. Another employee had been using it successfully. I used the same license a few months ago to compile their project, in order to confirm I had the license set up properly.

It worked as expected.

Now, when I attempt to compile a new project, I get the error message:

Error (292027): Specified license does not contain information required to run the Quartus Prime software.

 

I get the same result when trying to compile the old project that worked before. I haven't changed anything with regards to the license setup.

Does anyone have any experience with this?

Thanks!

 

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5 Replies
sstrell
Honored Contributor III
1,064 Views

Any chance the license expired?  It is annual after all.  Check in Tools -> License setup.

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AWann1
New Contributor I
1,063 Views

It says "Subscription Expiration: Not Found"

 

I looked inside the License.dat itself, and it was generated February 24th 2022, so not expired yet.

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AWann1
New Contributor I
1,043 Views

Unfortunately, I can't even submit a support request for this because the link isn't working on Intel's site!

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AR_A_Intel
Employee
1,026 Views

Hello

 

To further understand the issue, could you get me the:

1) license.dat file

2) Full Output of “lmutil lmstat –a –c <port>@<address>” server and client

3) debug/error.log (if any)

 

For privacy, you can also reply/attach file in private message


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AR_A_Intel
Employee
990 Views

We do not receive any response from you to the previous reply that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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