Need to reinstall and run v13.1 to check on possible bug in old design Can't download version 13.1 due to Trojan alert. BTW, I PAY for this license so...

MMill14 · ‎11-22-2019

Here is URL:

http://fpgasoftware.intel.com/13.1/?edition=subscription&platform=windows

Get this from our SonicWall:

Gateway Anti-Virus Alert

This request is blocked by the SonicWALL Gateway Anti-Virus Service. Name: (Cloud Id: 17292488) HckPk.A (Trojan) blocked.

Vicky1 · ‎11-25-2019

Hi,

Could you please check again after temporarily disabling the antivirus software?

Please ensure the 'System Requirements' details from same web page.

please let me know if you have any different concern.

Regards,

Vicky

Vicky1 · ‎11-26-2019

Hi,

Have you resolved the issue?

May I know any update?

Regards,

Vicky

MMill14 · ‎11-26-2019

I sent this problem on to our IT support team. They attempted to white list the URL in question but SonicWall will not allow it. They are investigating why.

Vicky1 · ‎11-29-2019

Hi,

Have you resolved the issue?

May I know any update or Should I consider that case to be closed?

Regards,

Vicky

Need to reinstall and run v13.1 to check on possible bug in old design Can't download version 13.1 due to Trojan alert. BTW, I PAY for this license so I need real service now