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Need to reinstall and run v13.1 to check on possible bug in old design Can't download version 13.1 due to Trojan alert. BTW, I PAY for this license so I need real service now

MMill14
Beginner
339 Views

Here is URL:

http://fpgasoftware.intel.com/13.1/?edition=subscription&platform=windows

 

Get this from our SonicWall:

Gateway Anti-Virus Alert

This request is blocked by the SonicWALL Gateway Anti-Virus Service. Name: (Cloud Id: 17292488) HckPk.A (Trojan) blocked.

 

0 Kudos
4 Replies
Vicky1
Employee
112 Views

Hi,

Could you please check again after temporarily disabling the antivirus software?

Please ensure the 'System Requirements' details from same web page.

Antivirus.JPG

please let me know if you have any different concern.

Regards,

Vicky

Vicky1
Employee
112 Views

Hi,

Have you resolved the issue?

May I know any update?

Regards,

Vicky

 

MMill14
Beginner
112 Views
I sent this problem on to our IT support team. They attempted to white list the URL in question but SonicWall will not allow it. They are investigating why.
Vicky1
Employee
112 Views

Hi,

Have you resolved the issue?

May I know any update or Should I consider that case to be closed?

Regards,

Vicky

 

Reply