Platform designer crash on save/save as

[ASkar2]

Hi,

I am using Quartus Prima 18.1.0 Lite edition on WIN 10.

I have troubles with Platform Designer - it keeps crashing on every "save" or "save as" attempt. JRE fatal error report appears in the project folder, but not much of a help for me.

Anyone encountered similar problem or have suggestion where to look for solution?

[ASkar2]

Update: I have uninstalled 18.1 version and installed 15.1 (once run on WIN 10 without problems) and the problem persists (even worse)!

Now every time I try running Qsys from Quartus, it crashes almost immediately, not allowing to let me do anything.

I have no idea, where the problem may be, but after wasting the whole day, this is so frustrating.

I'd be grateful for any guidance here.

# A fatal error has been detected by the Java Runtime Environment:

#

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000057966adf, pid=4968, tid=5800

#

# JRE version: Java(TM) SE Runtime Environment (8.0_05-b13) (build 1.8.0_05-b13)

# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.5-b02 mixed mode windows-amd64 compressed oops)

# Problematic frame:

# C [msvcr100.dll+0x36adf]

#

# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows

#

# If you would like to submit a bug report, please visit:

#  http://bugreport.sun.com/bugreport/crash.jsp

# The crash happened outside the Java Virtual Machine in native code.

# See problematic frame for where to report the bug.

#

[ASkar2 · Accepted solution]

Solved: https://stackoverflow.com/questions/43819549/fatal-error-crashing-on-latest-version-of-java-on-windows-10-machine

[KennyTan_Altera]

Thanks, it is great to hear that it had been resolve. I will make a documentation for this for the future customer.