- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I filled in the required fields including MAC address and pressed Continue button at the following web page.
https://www.intel.com/content/www/us/en/programmable/f/download/licensing/lic-q2web.html
However after that, the HP issued the following massage and I cannot get a license files. I am a professor of a university in Japan and using FPGA boards in my class.
Access Denied
You don't have permission to access "http://failover.intel.com/failover/default/index.planned.html" on this server.
Reference #18.2e99e86e.1537915432.14d76664
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear Joseph
Thank you very much for your kind effort. I deeply appreciate it. I have successfully received the license files today and, these files enables us to carry out digital circuit design exercise using FPGA boards in my class, which will start from the next month.
Thank you very much for your kindness.
Best regards
Shigeki TAKEDA
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi SObot,
We faced the same issue here after hitting the continue button. This is not something we expect and I've opened an Internal ticket to report this.
Once I hear from internal team respond, I'll certainly come back to you.
Thanks,
Joseph
Intel Customer Support
Sales Marketing Group
8222657
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Just to let you know we've increased the severity on this issue internally to get the right attention. We will revert back to you once we make progress.
Thanks,
Joseph
Intel Customer Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear Joseph
Thank you very much for your reply.
I would like to appreciate your kind effort, waiting for your further reply.
Best regards
s. takeda
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Takeda-San,
The broken link should be fix now. Please give it a try and get back to us with your result.
Thanks,
Joseph
Intel Customer Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear Joseph
Thank you very much for your kind effort. I deeply appreciate it. I have successfully received the license files today and, these files enables us to carry out digital circuit design exercise using FPGA boards in my class, which will start from the next month.
Thank you very much for your kindness.
Best regards
Shigeki TAKEDA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Takeda-San,
Good to hear that your issue resolved. Kindly continue to use this forums for support in the future.
Hope to see you soon in other thread.
Thanks,
Joseph
Intel Customer Support

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page