Quartus Prime Pro v20.3 can't detect JTAG

[kykan]

I have a USB-Blaster connected to a host and a test card, wanted to program the test card (Stratix 10) using Quartus Prime Pro v20.3. But somehow Quartus couldn't able to detect the JTAG of the USB-Blaster even though USB-Blaster shown to be working properly in Windows Device Manager. Is there anything specific that I need to installed or configured in order to use Quartus with USB-Blaster?

Notes : jtagserver is running.

[NurAiman_M_Intel]

Hi,

Thank you for contacting Intel community.

I have sent an email with attached USB blaster drivers. Kindly use the drivers to installed USB blaster. Let me know if it does not work.

Regards,

Aiman

[kykan]

Hi, I can't receive the email as it got blocked saying it contained a restricted attachment.

[NurAiman_M_Intel · Accepted solution]

Hi,

Apologize for that. Kindly refer to KDB below:

https://www.intel.com/content/altera-www/global/en_us/index/support/support-resources/knowledge-base/tools/2021/why-does-the-intel--fpga-download-cable-ii-driver-installation-f.html

Regards,

Aiman

[kykan]

Hi. It works for me. Thank you!

[NurAiman_M_Intel]

I will proceed to close this case.

Thank you.

Regards,

Aiman