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Quartus Prime license install related issue


When I log on to the Self Service Licensing Center to activate license, the following message was displayed "You may have been logged out or you do not have the necessary permissions to access this page."

I followed instructions in the e-mail attached. How do I fix it?

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3 Replies



Welcome to INTEL forum. Could you help to log-in again to SSLC. If still can’t sign-in, could you help to register again using the new email address. Based on my understanding, basically customer needs to register for 2 account

o           Step 1 : register for normal Intel account

o           Step 2 : register for PSG account

Could you help check and register again, guidance

1.          Kindly proceed to this LINK  

2.          Click the Register now for an individual account

3.          You will be brought to the registration form. Fill in the first name, last name, business email address and username.

4.          You should be able to see the error message “Email is already registered. Enter a new email or Sign In”. Please click on the “Sign In” link.

5.          You will be taken back to the FPGA registration form. The form will be updated with your profile, please enter additional info required to register for FPGA account.

6.          Complete the form and the FPGA basic access will be added into your <login_id> account.

7.          Login again and you should be able to see Intel FPGA links within My Intel > My Tools. For example, the Self-Service Licensing Center link.

8.   Done.


Thank you for show me clear steps. I hadn't registered an individual account. After register I could access Self-Service Licensing Center and install dat file. 


You're welcome, it's been my pleasure helping you. Hope all is well. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you