Quartus ii Internal Error

[90909]

Hello, I'm currently using Quartus ii 13.0 software, and everytime I activate a qpf file it sends me an fatal error message. Would you help me to find out the cause and provide a good solution to solve this?

Here is the Error code:

*** Fatal Error: Access Violation at 0X00007FF420379738
Module: quartus.exe
Stack Trace:

0x45da63: QAccessible::queryAccessibleInterface + 0x33
0x46403c: QAccessible::setRootObject + 0x153c
0x4652e9: QAccessible::setRootObject + 0x27e9
0xa4c0: CreateStdAccessibleProxyW + 0x1e0
0x4e61e: UiaReturnRawElementProvider + 0x34d4e
0x54e99: UiaReturnRawElementProvider + 0x3b5c9
0x37c5e: UiaReturnRawElementProvider + 0x1e38e
0x37b72: UiaReturnRawElementProvider + 0x1e2a2
0x377ad: UiaReturnRawElementProvider + 0x1dedd
0x37499: UiaReturnRawElementProvider + 0x1dbc9
0x22a4f: SystemParametersInfoW + 0x24f
0x2302c: GetClassLongW + 0x58c
0xa3433: KiUserCallbackDispatcher + 0x23
0x14d3: NtUserPeekMessage + 0x13
0x21b4e: PeekMessageW + 0x1ce
0x21a1b: PeekMessageW + 0x9b
0x132d77: QEventDispatcherWin32::processEvents + 0x1c7
0x83564: QApplicationPrivate::translateTouchEvent + 0x884
0x109cf0: QEventLoop::exec + 0x230
0x10e5ff: QCoreApplication::exec + 0xdf

0x4c78: msg_exe_fini + 0x58
0x53bc: msg_exe_fini + 0x79c
0x1584: MEM_SEGMENT_INTERNAL::~MEM_SEGMENT_INTERNAL + 0x194
0x5f9f: msg_exe_main + 0x8f

0x1257c: BaseThreadInitThunk + 0x1c
0x5aa77: RtlUserThreadStart + 0x27

End-trace

Quartus II 64-Bit Version 13.0.1 Build 232 06/12/2013 SJ Web Edition
Service Pack Installed: 1

Thank you

[SyafieqS]

Do you mind to share the design to replicate the issue?

Fyi, this is a bit old Quartus, most of the time, there wont be a fix but we can take a look if there is any feasible workaround.

Have you tried on latest release of your device?

[SyafieqS]

May I know if any update from previous reply?

[SyafieqS]

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to https://supporttickets.intel.com/, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

p/s: If any answer from community or Intel support are helpful, please feel free to mark as solution, give Kudos and rate 5/5 survey