Community
cancel
Showing results for 
Search instead for 
Did you mean: 
mende11eev
Beginner
75 Views

Working processor but video core burned out? (core i7)

Hi, I have a MacBook pro15 late  2013 top. He stopped turning on completely. I gave it to an unauthorized service center, they told me that the video core of the processor (iris) burned out, but the processor is working, and they offer to switch somehow from the video-core to an external video card. Is it possible that the video-core breaks but the processor is in working order or am I being deceived?

0 Kudos
3 Replies
AlHill
Super User
70 Views

Apple has requested that all questions about their hardware be directed to Apple support.

Doc (not an Intel employee or contractor)

mende11eev
Beginner
67 Views

I have nothing against this, it's just there is an Intel processor and an Intel video-core, I am not asking about the apple goods as such. I'm just asking if such a situation is possible that the Intel processor may have a faulty video core, and the processor remains working?

AlHill
Super User
60 Views

I am only providing the answer that apple has requested.

But, yes, it is possible for just the graphics to fail.  "burned  out" is not the right term.

You should still contact Apple.  And, it may be possible to replace just the processor.  If so, and the graphics still fail, then it is NOT the processor.

Doc (not an Intel employee or contractor)