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Terminating state for a long time

jeanbiz
Beginner
578 Views

Instance 5th Generation Intel® Xeon® Scalable processors in the us-region-2 region in Terminating state for a long time.

jeanbiz_0-1718655627962.png

 

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Luwe_Intel
Moderator
534 Views

Hi jeanbiz,

Thank you for reaching out to us.

 

Could you clarify with us if you are trying to terminate your instance, but it is taking up too much time? Or are you trying to access your instance, but it is in Terminating state for a long time? At the same time, please provide us with the Intel® Developer Cloud Instance Details as below:

 

Resource ID:

Cloud Account ID:

 

 

Regards,

Luwe


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jeanbiz
Beginner
510 Views

jeanbiz_0-1718758133995.png

 

I want to delete it, so I clicked delete, and it has been in the "Terminating" state since then, but it has not been deleted or removed.

Resource ID: I can't see the ID because it is not clickable, as shown in the screenshot, so I cannot interact with the resource.

Cloud Account ID: 489426404916

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Luwe_Intel
Moderator
494 Views

Hi jeanbiz,

Thank you for the confirmation. We have informed the relevant team about this issue for further investigation and will update you as soon as possible.

 

 

Regards,

Luwe


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Luwe_Intel
Moderator
463 Views

Hi jeanbiz,

This thread will no longer be monitored since this issue has been resolved as per confirmed. If you need any additional information from Intel, please submit a new question.

 

 

Regards,

Luwe


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