Intel® Unison™ App
Support for the Intel® Unison™ App, a Multi-Device Experience software product that allows users to connect their devices and collaborate between them.
101 Discussions

Devices are connected but Unison doesn't work

CvilleMan
Beginner
830 Views

Hey. My desktop says it's connected to my iPhone and my iPhone says it's connected to my desktop. I've given iPhone Unison access to everything but desktop says "Missing permissions."

When I click "Fix" I get the endless spinning circle telling me to "wait for connection."

Ideas?

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Jocelyn_Intel
Employee
781 Views

Hello, @CvilleMan  

 

Thank you for posting on the Intel® communities.  

 

I understand that you are having connection issues with the Unison app, I will gladly assist you here. 

 

  • What is the model of your phone? Please be specific. 
  • Can you please attach a screenshot showing the issue? 
  • Please attach an Intel SSU report to have more information about your system: 

Intel® System Support Utility for Windows. 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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IsaacQ_Intel
Employee
737 Views

Hello CvilleMan,

 

We hope you are doing fine.

 

Were you able to check the previous post?

Let us know if you still need assistance.

 

Best regards,

Isaac Q. 

Intel Customer Support Technician


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IsaacQ_Intel
Employee
691 Views

Hello CvilleMan,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Isaac Q.

Intel Customer Support Technician.


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