Intel® Unison™ App
Support for the Intel® Unison™ App, a Multi-Device Experience software product that allows users to connect their devices and collaborate between them.
151 Discussions

Does not update text messages

dsulvett
Beginner
242 Views

Hello - thank you for this program. It was really needed. However I do have an issue. The text messages do not update. I have very old text messages showing on the unison app on my desktop. Even after I reboot, cycle power on desktop and iPhone. iPhone 16 pro max. ios 18. Windows PC both are fully updated.  Thank you

Labels (1)
0 Kudos
3 Replies
Mike_Intel
Moderator
200 Views

Hello dsulvett,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. When did you start using this app?
  2. Was it working fine before?
  3. Did you change any settings before the issue started?
  4. What are the troubleshooting steps that you tried aside from the one you mentioned?
  5. Please provide the brand and model of your system


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


0 Kudos
Mike_Intel
Moderator
165 Views

Hello dsulvett,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


0 Kudos
Mike_Intel
Moderator
108 Views

Hello dsulvett,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


0 Kudos
Reply