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Hello. I am using the Intel Unison application. My phone is iPhone 8 Plus and my bluetooth adapter on the computer is TP-Link UB500 5.0 and normally my microphone etc. Even though there is no problem, when I try to talk to someone from the computer with Unison, it says that the voice is very low. Also sorry for my bad english
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Hello dixtuel,
Thank you for posting in Intel Communities.
To help us better understand and resolve the issue, could you please provide the following details:
- Did the issue occur during the initial setup?
- Is the "low volume while using the microphone" problem also present when using other applications like Viber, Skype, or WhatsApp?
- Have you attempted to adjust the microphone volume in the Intel Unison App on both your PC and iPhone?
- Have you tried using a wired headphone, to isolate the issue?
- What troubleshooting steps have you already tried to address this issue? For example, updating audio drivers or uninstalling and reinstalling the Unison app.
I look forward to your response.
Best regards,
JeanetteC.
Intel Customer Support Technician
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