Intel® Unison™ App
Support for the Intel® Unison™ App, a Multi-Device Experience software product that allows users to connect their devices and collaborate between them.
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Unison Unison cannot use a single microphone, and, in fact, I don’t even know which device Unison is

Kitcendo
Beginner
120 Views

Hello, here we go again with the same recurring issue.
I have only one input device: my Hyper-X microphone. However, when I make or receive calls via Unison,

my conversation partners can’t hear me.

I can hear them clearly through my output device, though.

 

I’ve tested all voice communication software, such as Discord, Google Meet, Zoom, MS Teams, and Skype. In all cases, my microphone is heard clearly, and I can select my input and output devices directly.

 

However, with Unison, I have no idea which device the program is using. There’s no option to choose, and even if I set the default device in Windows 11 to the one I need, I still don’t know what device Unison is using. It doesn’t seem to pick up any audio from my microphone at all.

 

Why doesn’t Unison include the basic feature that every communication app has. the ability to select input/output devices? This is such a fundamental function that it’s baffling that Unison’s engineering couldn’t incorporate it.

 

Do you understand? This is the most basic of basic features, so basic that it shouldn’t even be a question.

 

Good grief, why is something so simple on other software impossible on Intel Unison?

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DhannielM_Intel
Moderator
54 Views

Hi Kitcendo,


I see that you have created another thread for this matter, have you tried using a earphone or wired headset for testing this issue? Try to unplug the dedicated microphone and use a different headset, make it wired. Let me know what will be the outcome.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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Kitcendo
Beginner
39 Views

I have only one Microphone and its Wired

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OrekiH
Beginner
17 Views

This is so funny that you are saying it is basic why not fix it yourself if it is so basic? HAHAHA 

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