Customer wants to know MTBF of some intel components.
How can I find out MTBF of following components?
1. S7200AP
2. S2600BPB
3. S2600WF0
4. Intel OPA Director Class Switch 100 Series-24 slot chassis
5. Intel OPA Edge Switch - 100 Series 48 Ports
6. INTEL OMNI PATH STANDARD REACH PASSIVE COPPER CABLE
7. INTEL OMNI PATH 1:1 OPTICAL CABLE
8. Intel(R) Xeon Phi(TM) CPU 7250 @ 1.40GHz
9. Intel(R) Xeon(R) Gold 6148 CPU @ 2.40GHz
10. INTEL® OMNI-PATH HOST FABRIC INTERFACE ADAPTER 100 SERIES 1 PORT PCIE X16 LOW PROFILE
11. INTEL 10GIGE, COPPER, 2 PORT, X710-DA2, PCIE3.0 X8 - 8 GT/S, FH & LP, SFP+ COPPER
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Hello KMA4_support,
Thank you for contacting Intel(R) Technical Support.
I understand that you are looking the Mean Time Between Failure (MTBF) for the components listed.
I will look up for the information and update you as soon as possible.
Regards,
Intel(R) Technical Support
Hi KMA4_support,
I'm still working on your customer request.
For the Fabric Products, I will appreciate if you can open a case for the Fabric team. In order to open a ticket with the Fabric Support please click https://www.intel.com/content/www/us/en/support/contact-support.html# @8 here and then scroll to the bottom of the screen.
Regards,
Intel(R) Technical Support
Hello KMA4_support,
I hope you are doing well today.
I'm still investigating in regards to the MTBF for Intel(R) products. Below are two of the boards wit the information requested:
S2600WF Family = 217,242
S2600BPB = 351,554
Still missing information for S7200AP and CPUs.
Best regards,
Jeremiah A.
Intel(R) Technical Support
Hi KMA4_support,
I hope you are doing well today.
Attached is a new document, this is for the Xeon Phi. It explains the MTBF for the CPUs based on The estimated Average Fail Rate (FIT).
I hope this document help with the information you are requesting.
Best regards,
Jeremiah A.
Intel(R) Technical Support
Hello KMA4_,support,
I have not heard back from in regards to this case.
I will proceed in closing this case.
If you need more assistance for this case, please open a new case and refer to this one, more than glad to continue assisting you.
Best regards,
Jeremiah A,
Intel(R) Technical Support
