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**Problem Summary:**
My Intel server’s onboard Ethernet port is not showing any link lights when I plug in a known-good network cable. The same cable and switch work with other devices. The issue persists after restarting.
**What I Have Tried:**
- Verified cable and switch are working.
- Checked BIOS to ensure onboard NIC is enabled.
- Booted into Linux and ran `ip link` and `lspci`, NIC appears but is down.
- Tried `ip link set eth0 up` but no change.
- No LED activity at the Ethernet port.
- Used console cable to check logs via terminal, `dmesg` does not show NIC issues.
- Live OS boot also doesn't enable the NIC.
if any you tube link to solve the above problem is please suggest
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Hi Meberatie,
Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.
Could you kindly provide the following details?
1. System/Board details:
2. When did the issue start?
3. Any hardware of software changes done?:
Your prompt response with this information will greatly assist us in diagnosing and resolving the issue as quickly as possible.
We look forward to hearing from you soon.
Best Regards,
Simon
Intel Customer Support Technician
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Hi Meberatie,
Good Day!
This is the first follow-up regarding the issue you reported to us.
I wanted to inquire whether you had the opportunity to provide the details requested in my previous message.
Feel free to reply to this message, and we'll be more than happy to assist you further.
Regards,
Simon
Intel Customer Support Technician
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Hi Meberatie,
Greetings for the day!
We would like to inform you that we are closing this request as no response has been received from our previous follow-ups.
Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.
Regards,
Simon
Intel Customer Support Technician

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