RAID Model RMS3CC080 showing Foreign HDD,s in Controller

[MIsma12]

Hi I have Intel Server LWT2312 with Intel RAID Model RMS3CC080 its workinf fine with 12x SATA Hard Drives but when i use SAS drive with RAID its shows HDD Status (Foreign) in Pd Mgmt in Raid Controller, i am not able to make VD in this situation, kindly help me in this regard.

Thanks

[Jeremias_A_Intel]

Hello Muhammad, Thank you for contacting Intel Technical Support. I understand that when using SAS drive with the Intel RAID Model RMS3CC080 the drives are in a Foreign status and you are not able to configure the VD. In an effort to better assist you, can you please confirm the following: - Are these drives new? if not, have you test them into another system? - What type of cables is the system using to connect the Drives? - Was the previous RAID ARRAY configuration with the SATA drives was deleted or you only swap the drives? - Is it only saying Foreign or some else next to foreign? If you have any question, please let us know. Looking forward to your comments. Regards, Jeremiah Allen INTEL SERVER SPECIALIST Under contract to Intel Corporation

[MIsma12]

Hi Jeremiah, Thanks for quick response, here is the answers for each question. - yes these are new drives just removed from my New Dell server. - the cable which i am using is (Mini SAS HD - HD cable) received with same Intel Server . - previously there was no RAID configuration on that controller. - in *PD Mgmt* TAb its showing State (Foreign). Pic,s attached for your reference Regards Muhammad Isamil

[MIsma12]

Hi, Also using this HDD (Pic attached). Its removed from my Dell EMC SAN, with this HDD its showing *Blocked.* *Regards* *Ismail*

[Jeremias_A_Intel]

Hello Muhammad, I hope you are doing well today. I'm following up with you today, to confirm if you were able to test the RAID with different HDDs from the OEM drives? Looking forward to your comments. Regards, Jeremiah Allen INTEL SERVER SPECIALIST Under contract to Intel Corporation

[Jeremias_A_Intel]

Hello Muhammad, I hope you are doing well today. I haven't heard from you in regards to this issue. Please let me know if there is anything that we can assist you with. Looking forward to your comments. Regards, Jeremiah Allen INTEL SERVER SPECIALIST Under contract to Intel Corporation

[Jeremias_A_Intel]

Hello Muhammad, I hope you are doing well today. I haven't heard from you in regards to this issue. Please let me know if there is anything that we can assist you with. Looking forward to your comments. Regards, Jeremiah Allen INTEL SERVER SPECIALIST Under contract to Intel Corporation

[Jeremias_A_Intel]

Hello Muhammad, I haven't heard back from you in regards to this case. I will provide in closing this case, but keep in mind that if you require more assistance from us do not hesitate in reopen it; more than glad to help. Regards, Jeremiah Allen INTEL SERVER SPECIALIST Under contract to Intel Corporation

[MIsma12]

Hi Jeremiah Allen, Sorry for the late response actually i was out of office because of EID Holidays and was not able to check the mails as well. just checked from my senior tech support the issue was solved by changing the Hard Drives, these are Intel 1 TB SSD,s working fine with RAID. so thanks again & appreciated for the kind support in this regards. Regards Muhammad Ismail

[Jeremias_A_Intel]

Hello Muhammad,

I'm glad to hear that the issue got solved and the RAID controller is working fine.

Based on your last communication, I will proceed in closing this case.

Please feel free to reopen this case if you need more assistance from us, or have any questions.

Thank you for choosing Intel.

Best regards,

Jeremiah A. 

INTEL SERVER SPECIALIST

Under contract to Intel Corporation