Intel® Xeon® Processor and Server Products
Intel® Xeon® Processors, Data Center Products including boards, integrated systems, and RAID Storage
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RT3WB080 Invalid field in CDB

RMill19
初心者
5,721件の閲覧回数

I have an RT3WB080 installed in a personal server. On startup, the controller always logs "Information" for each drive "Invalid field in CDB". It only appears once per boot and all the drives are tested with no bad blocks.

What does this mean and how to correct it? This started appearing after I replaced failure-prone Seagate drives with new WD Red 3TB drives.

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RMill19
初心者
4,009件の閲覧回数

Intel support determined that this was an issue with the RAID card itself. After RMA and replacement, the issue is resolved.

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5 返答(返信)
idata
従業員
4,009件の閲覧回数

Hello,

 

 

Our best recommendation is contacting our support group directly to extract the TTY logs from the controller and decode those to narrow the issue:

 

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html
RMill19
初心者
4,009件の閲覧回数

Thanks, I submitted a Service Request. I hope they don't come back say I need to pay for support or something. I'll update here when I get an answer so it can be found by others.

idata
従業員
4,009件の閲覧回数

Hello,

 

 

The RAID controller you have is under support and please do not be concerned about any charges since the support we offer for our customers is completely free. We recommend sending logs to have a better idea of the whole RAID array configuration.
RMill19
初心者
4,009件の閲覧回数

Thanks, I submitted both the event and TTY logs in the support request.

RMill19
初心者
4,010件の閲覧回数

Intel support determined that this was an issue with the RAID card itself. After RMA and replacement, the issue is resolved.

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