S2600-CP2 vmware ESXi 5.5 hangs on ACPI initialization -- Boot loop

[JFox4]

Hi all,

I recently upgraded the firmware of a working S2600CP2 server running VMWare ESXi 5.5 build 1474528 and VMWare now gets stuck on the initialization of ACPI. After about a minute or two of being stuck on the initialization of ACPI, the server reboots as if the reset button was pushed on the front of the server, basically resulting in a boot-loop.

System BIOS - 02.02.0002

ME Firmware - 02.01.07.328

BMC Firmware - 01.20 r5446

FRUSDR - 1.10

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23610&keyword=S2600Cp&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23610&keyword=S2600Cp&lang=eng

Here is a screenshot of the server info after the upgradepboot

Vmware hang screen-shot

[JFox4]

Interesting idea Goutam.Nagella.

It never occurred to me that the ancient VGA monitor might not be compatible. The latest firmware that you linked was the firmware that I tried but it would not work. I will try the new version again this weekend with an LCD monitor to see what happens. Thanks for the suggestion and I will report my progress back to the group.

[JFox4]

Well Goutam.Nagella, thanks for the suggestion, but changing the monitor didn't fix the issue. I also verified once again that the setting for MMIO above 4GB was disabled.

Thanks for the suggestion though. I would rather have the LCD monitor connected to the server than the CRT, so it wasn't a complete waste of time. :-)

If there is anyone else who has any ideas, I would love to hear them.

Thanks.

[David_A_Intel]

I would suggest contacting http://www.intel.com/p/en_US/support/contactsupport Intel® Customer Support team to follow up this situation as I know you have been working on this situation for quite some time.

[JFox4]

Hi @David_Intel,

I don't have a support agreement with them. That is why I posted in the community boards instead.

[David_A_Intel]

You should be able to contact our support team without any contract or agreement. Our technical support is available for all Intel customers.