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5182 Discussions

XTU (Extreme Tuning Utility) ERROR

Daks20
Beginner
‎10-14-2020 11:25 AM
1,522 Views

Hi a couple of weeks ago I am using Intel XTU, at first I had no problems, but one day I woke up and turned on my computer normally and when I started the program it said "Unable to start Intel Extreme Tuning Utility. If there is another performance tunning application running, you must close it before trying to start this application. " I don't know what happens, the truth is I have reviewed and I do not have any other program, the program worked excellent the first week.

My current version of windows is: Windows 10 home Version 1909.

My PC specs:

Intel I5 9300H
GTX 1050 3GB
16 GB RAM
256GB M.V2 SSD
HDD 1TB

When I started using it I had no problems, now I don't know what to do, if they can help it would be perfect.

Thank you very much!

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4 Replies
AlHill
Super User
‎10-14-2020 01:56 PM
1,510 Views

Your H processor is not supported by XTU.  XTU only supports X and K processors.

 

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Daks20
Beginner
‎10-14-2020 02:23 PM
1,507 Views
In response to AlHill

If you can't stand me, how did 1 week ago if it worked for me?

In response to AlHill
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Daks20
Beginner
‎10-14-2020 02:24 PM
1,505 Views
In response to AlHill

Why did last week work for me?

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AlHill
Super User
‎10-14-2020 02:35 PM
1,500 Views
In response to Daks20

On the XTU download page, it clearly says:

"Intel XTU may or may not work on unsupported processors."

That page also tells you which processors are supported:

https://downloadcenter.intel.com/download/29183/Intel-Extreme-Tuning-Utility-Intel-XTU

 

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