ACUConfig.exe problems (flash write limit exceeded)

[ccede]

Hi everyone,

I am having a problem configuring a test machine using the ACUConfig.exe. The current command line parameters that I am using to configure this device with the executable is working fine with other machines (making this a client side issue).

In the below output, notice the following: AMT Status code - Flash write limit exceeded. (0xc000428e)

Does this mean that the flash memory on the chipset can no longer be written to? This has been a test machine, so has been configured/unconfigured numerous times.

I am hoping this is not the case, seeing as how this would render all vPro functionality unuseable.

Thanks for any input!

I am using a Lenovo T410s with AMT 6 on it. Running MEInfoWin.exe gives me the following:

BIOS Version: 6UET67WW (1.47)

MEBx Version: 6.1.0.5Gbe Version: 4.16.0VendorID: 8086PCH Version: 6FW Version: 6.2.10.1027UNS Version: 6.1.0.1044LMS Version: 6.1.0.1044MEI Driver Version: 6.0.0.1179Wireless Hardware Version: 1.1.85Wireless Driver Version: 14.2.0.10v

2011-11-30 16:10:27: Thread:6120(INFO) : ACU Configurator , Category: HandleOutPut Source: Src\ActivatorUtils.cpp : HandleOutput Line: 211: Starting log 2011-11-30 16:10:27

2011-11-30 16:10:27: Thread:6120(DETAIL) : ACU Configurator, Category: VerifyFileSignature Source: Src\ActivatorMain.cpp : wmain Line: 116: Verifying the digital signature of ACU.dll, this operation might take up to 3 minutes...

2011-11-30 16:10:27: Thread:6120(INFO) : ACU Configurator , Category: VerifyFileSignature Source: Src\ActivatorUtilsWin.cpp : VerifyFileSignature Line: 495: The file "c:\Provisioning\ACU.dll" is signed and the signature was verified.

2011-11-30 16:10:27: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : CheckAMT Line: 97: ***** Start CheckAMT ******

2011-11-30 16:10:27: Thread:6120(DETAIL) : ACU Configurator , Category: -HECI- Source: Src\HECIWin.cpp : HECIWin::Init Line: 185: Connected to the Intel(R) Management Engine Interface driver, version 6.0.0.1179

2011-11-30 16:10:28: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : FWUpdateData Line: 59: ***** Start FWUpdateData ******

2011-11-30 16:10:28: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : FWUpdateData Line: 80: ***** END FWUpdateData ******

2011-11-30 16:10:28: Thread:6120(INFO) : ACU Configurator , Category: AMT Mode Source: Src\HECIDiscovery.cpp : CheckAMT Line: 391: Intel(R) AMT in PROVISIONING_MODE_ENTERPRISE

2011-11-30 16:10:28: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : CheckAMT Line: 468: ***** END CheckAMT ******

2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1215: ***** Start GetAmtFQDN ******

2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1287: ***** END GetAmtFQDN ******

2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Discovery Source: Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 406: Calling function Discovery...

2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Local System Account Source: Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 195: Calling function GetLocalSystemAccount over MEI...

2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -HECI- Source: Src\HECIWin.cpp : HECIWin::Init Line: 185: Connected to the Intel(R) Management Engine Interface driver, version 6.0.0.1179

2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Local System Account Source: Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 229: Function GetLocalSystemAccount over MEI ended successfully

2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Discovery Source: Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 458: Host Based Setup is not supported

2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator , Category: Discovery Source: Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 459: Function Discovery ended successfully

2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: Returned data Source: Src\ActivatorDll.cpp : GetHostAndMEInfo Line: 3937: GetHostAndMEInfo output data: IsAMT:True, isAmtCapable:False, isEnterpriseMode:True, configurationMode:0, isRemoteConfigEnabled:True, AMTversion:6.2.10, isMobile:True, provisioningTlsMode:2, suuid:014119E8-8650-CB11-8325-F9E939B37115, isClientConfigEnabled:False, hostBasedSupport:False, configurationState:0, FQDN:AMT6-LEN-LP1.vpro.ads-gdn.com.

2011-11-30 16:10:30: Thread:6120(INFO) : ACU Configurator, Category: -ConfigViaRCSOnly- Source: Src\ActivatorMain.cpp : wmain Line: 834: AMT6-LEN-LP1.vpro.ads-gdn.com:Starting Remote configuration...

2011-11-30 16:10:30: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\ActivatorDll.cpp : RemoteConfiguration Line: 3053: ***** Start RemoteConfiguration ******

2011-11-30 16:10:33: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : TcpIpDiscovery Line: 1314: ***** Start TcpIpDiscovery ******

2011-11-30 16:10:33: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : TcpIpDiscovery Line: 1390: ***** END TcpIpDiscovery ******

2011-11-30 16:10:33: Thread:6120(DETAIL) : NetworkSettingClass, Category: SetSourceForAMTName Source: Src\NetworkSettingsClass.cpp : NetworkSettings::NetworkSettingClass::initializeData Line: 418: Get AMT IPv4:Failed to get the IP address of the Intel(R) AMT device.

2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1215: ***** Start GetAmtFQDN ******

2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: -END- Source: Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1287: ***** END GetAmtFQDN ******

2011-11-30 16:10:35: Thread:6120(DETAIL) : ACU Configurator , Category: -Start- Source: Src\ActivatorDll.cpp : StartConfiguration Line: 4748: ***** Start StartConfiguration ******

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[Adolfo_S_Intel2]

It is possible the MEBx or AMT chip is failing but is hard to tell.

I'd suggest entering the MEBx (crtl + I) and reset the whole AMT configuration and try again. It will be good idea to clear the CMOS out to perform a full reset of the CMOS but I don't know if your laptop can do it.