- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I am testing Intel Manageability commander 2.0 on our lab environment. I have downloaded the latest version of IMC which is 2.0.345 and installed it on SCCM 1810 primary site server. After the successful installation, able to see the IMC addon in SCCM console. Now I am unable to connect the devices from SCCM console through IMC Digest aunthentication mode with/without TSL. UserName: Domain\User
Error msg says "imcException - timeout error"
I need help from Intel to support on this issue. Also I would like to know is there any additional add-on or any AMT configurations are required.
Thanks,
Arun
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Charlie,
Sorry for the delay and Thanks for following up!
Still getting same "Timeout error" when connecting through mesh commander.
Actually I couldn't able to find proper document for Intel manageability commander.
It would be much appreciated if you are helping me to understand from the scratch.
- Device preparation - Prerequisites for Identified device and what needs to configure on it
- SCCM integration - Addition to IMC 2.0.345 installer, what are all other Intel extension needs to be install on SCCM primary server
Thanks,
Arun
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Arun,
Thank you so much for the information.
I would like to ask you some details in order to gather more information on this configuration.
1. Did this work before installing the manageability add-on?
2. What happens when they use just manageability commander outside of SCCM?
3. Are they using kerberos authentication or local admin token?
4. Are they using TLS or non-TLS?
As soon as we will have the information we will proceed with the next step.
Regards,
Emeth O.
Intel Customer Support Technician
Under Contract to Intel Corporation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Emeth,
Please find the answers for the above queries,
- It didn't work before installing add-on
- Same "Timeout error"
- Not Kerberos authentication but using windows auth
- Yes, both TLS 1.0 and 2.0 enabled
Thanks,
Arun
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Emeth,
Please find the response for above queries,
- Yes, its enabled
- Why it is required and How to find RCS log?
- PFA
Thanks,
Arun
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Emeth,
Thanks for the info, PFA for RCS log.
Thanks,
Arun
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Arun,
I am following up your thread in order to verify if there is anything else we can help you with?
If so, please do not hesitate and let me know and I will be more than happy to assist you.
Regards,
Emeth O.
Intel Customer Support Technician
Under Contract to Intel Corporation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page