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idata
Community Manager
2,213 Views

Clients not getting provisioned

In our environment there are around 1300 vpro machines & out of that only 880 machines has been provisioned. We regularly do the task of Discover Management controllers & run the script cscript sendsched.vbs {00000000-0000-0000-0000-000000000120} machinename but those machines are not getting provisioned. Most of these workstation shows the AMT status as not supported with version 6.0.3 & above.

Any help is greatlly appreciated..

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4 Replies
Bruno_Domignues
Employee
45 Views

Hi,

We need further details about your environment in order to help you. Are you using MSFT SCCM 2007 SP2? can you post the atmopmgr.log section that show the provision tentative in order to understand what is going on?

Best Regards!

-Bruno Domingues

idata
Community Manager
45 Views

Hi,

Yes we are using SCCM 2007 SP2 R3, attached below are the logs as per your requirements. we are facing issues with around 300 clients whose AMT status in SCCM is Not Supported/Unknow/Detected. Please suggest:

Auto-worker Thread Pool: Warning, Failed to run task this time. Will retry(1) it SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:03 AM 5492 (0x1574)

 

CAMTDiscoveryWSMan::DoConnectToAMTDevice: Failed to establish tcp session to 172.21.99.119:16993. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:03 AM 12680 (0x3188)

 

CAMTDiscoveryWSMan::DoIcmpPingForAMTDevice - failed to recieve reply from 172.21.99.119 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:03 AM 12680 (0x3188)

 

Error: CSMSAMTDiscoveryTask::Execute, discovery to (172.21.99.119-AN00381833)failed SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:03 AM 12680 (0x3188)

 

Auto-worker Thread Pool: Error, Can not execute the task successfully after try it 3 times. Remove it from task list. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:03 AM 12680 (0x3188)

 

STATMSG: ID=7207 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_AMT_OPERATION_MANAGER" SYS=ATLSCCM1 SITE=EIS PID=14664 TID=12680 GMTDATE=Tue Dec 27 14:03:03.816 2011 ISTR0="discover" ISTR1="" ISTR2="0x 0" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:03 AM 12680 (0x3188)

 

CAMTDiscoveryWSMan::DoConnectToAMTDevice: Failed to establish tcp session to 192.168.1.2:16993. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:04 AM 720 (0x02D0)

 

CAMTDiscoveryWSMan::DoIcmpPingForAMTDevice - failed to recieve reply from 192.168.1.2 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:04 AM 720 (0x02D0)

 

Error: CSMSAMTDiscoveryTask::Execute, discovery to (192.168.1.2-AN00601932)failed SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:04 AM 720 (0x02D0)

 

Auto-worker Thread Pool: Error, Can not execute the task successfully after try it 3 times. Remove it from task list. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:04 AM 720 (0x02D0)

 

STATMSG: ID=7207 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_AMT_OPERATION_MANAGER" SYS=ATLSCCM1 SITE=EIS PID=14664 TID=720 GMTDATE=Tue Dec 27 14:03:04.019 2011 ISTR0="discover" ISTR1="" ISTR2="0x 0" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:04 AM 720 (0x02D0)

 

CAMTDiscoveryWSMan::DoConnectToAMTDevice: Failed to establish tcp session to 192.168.1.102:16993. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 8848 (0x2290)

 

CAMTDiscoveryWSMan::DoIcmpPingForAMTDevice - failed to recieve reply from 192.168.1.102 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 8848 (0x2290)

 

Error: CSMSAMTDiscoveryTask::Execute, discovery to (192.168.1.102-AN00601040)failed SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 8848 (0x2290)

 

Auto-worker Thread Pool: Error, Can not execute the task successfully after try it 3 times. Remove it from task list. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 8848 (0x2290)

 

STATMSG: ID=7207 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_AMT_OPERATION_MANAGER" SYS=ATLSCCM1 SITE=EIS PID=14664 TID=8848 GMTDATE=Tue Dec 27 14:03:05.660 2011 ISTR0="discover" ISTR1="" ISTR2="0x 0" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 8848 (0x2290)

 

CAMTDiscoveryWSMan::DoConnectToAMTDevice: Failed to establish tcp session to 172.18.43.87:16993. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 3024 (0x0BD0)

 

CAMTDiscoveryWSMan::DoIcmpPingForAMTDevice - failed to recieve reply from 172.18.43.87 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 3024 (0x0BD0)

 

Error: CSMSAMTDiscoveryTask::Execute, discovery to (172.18.43.87-AN00601465)failed SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 3024 (0x0BD0)

 

Auto-worker Thread Pool: Error, Can not execute the task successfully after try it 3 times. Remove it from task list. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 3024 (0x0BD0)

 

STATMSG: ID=7207 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_AMT_OPERATION_MANAGER" SYS=ATLSCCM1 SITE=EIS PID=14664 TID=3024 GMTDATE=Tue Dec 27 14:03:05.769 2011 ISTR0="discover" ISTR1="" ISTR2="0x 0" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 3024 (0x0BD0)

 

CAMTDiscoveryWSMan::DoConnectToAMTDevice: Failed to establish tcp session to 172.18.69.169:16993. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 852 (0x0354)

 

CAMTDiscoveryWSMan::DoIcmpPingForAMTDevice - failed to recieve reply from 172.18.69.169 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 852 (0x0354)

 

Error: CSMSAMTDiscoveryTask::Execute, discovery to (172.18.69.169-AN00600725)failed SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 852 (0x0354)

 

Auto-worker Thread Pool: Error, Can not execute the task successfully after try it 3 times. Remove it from task list. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 852 (0x0354)

 

STATMSG: ID=7207 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_AMT_OPERATION_MANAGER" SYS=ATLSCCM1 SITE=EIS PID=14664 TID=852 GMTDATE=Tue Dec 27 14:03:05.894 2011 ISTR0="discover" ISTR1="" ISTR2="0x 0" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:05 AM 852 (0x0354)

 

CAMTDiscoveryWSMan::DoConnectToAMTDevice: Failed to establish tcp session to 192.168.2.11:16993. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:07 AM 4944 (0x1350)

 

CAMTDiscoveryWSMan::DoIcmpPingForAMTDevice - failed to recieve reply from 192.168.2.11 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:07 AM 4944 (0x1350)

 

Error: CSMSAMTDiscoveryTask::Execute, discovery to (192.168.2.11-AN00600723)failed SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:07 AM 4944 (0x1350)

 

Auto-worker Thread Pool: Error, Can not execute the task successfully after try it 3 times. Remove it from task list. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:07 AM 4944 (0x1350)

 

STATMSG: ID=7207 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_AMT_OPERATION_MANAGER" SYS=ATLSCCM1 SITE=EIS PID=14664 TID=4944 GMTDATE=Tue Dec 27 14:03:07.519 2011 ISTR0="discover" ISTR1="" ISTR2="0x 0" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:07 AM 4944 (0x1350)

 

CAMTDiscoveryWSMan::DoConnectToAMTDevice: Failed to establish tcp session to 192.168.1.105:16993. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:08 AM 11860 (0x2E54)

 

CAMTDiscoveryWSMan::DoIcmpPingForAMTDevice - failed to recieve reply from 192.168.1.105 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:08 AM 11860 (0x2E54)

 

Error: CSMSAMTDiscoveryTask::Execute, discovery to (192.168.1.105-AN00600332)failed SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:08 AM 11860 (0x2E54)

 

Auto-worker Thread Pool: Error, Can not execute the task successfully after try it 3 times. Remove it from task list. SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:08 AM 11860 (0x2E54)

 

STATMSG: ID=7207 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_AMT_OPERATION_MANAGER" SYS=ATLSCCM1 SITE=EIS PID=14664 TID=11860 GMTDATE=Tue Dec 27 14:03:08.175 2011 ISTR0="discover" ISTR1="" ISTR2="0x 0" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_AMT_OPERATION_MANAGER 12/27/2011 9:03:08 AM 11860 (0x2E54)

...

Bruno_Domignues
Employee
45 Views

Hi,

As far I can see in the log, I believe that the problem is tied with SCCM capability to trigger ME for configuration.

I would suggest you execute the as administrator in one of these machine the "ZTCLocalAgent.exe -activate" in order to trigger the activation. You can find this utility into http://software.intel.com/en-us/articles/download-the-latest-intel-amt-software-development-kit-sdk/ Intel AMT SDK. You can use also the ZTCLocalAgent with -discovery parameter in order to see if machines is already ready for provisioning, you should see in the utility output a status of "In process"

Did you check if these machines are members of the same subnet? DHCP must also be configured with options 6 and 15 in order to work.

Best Regards!

-Bruno Domingues

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