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JPN
Beginner
331 Views

Date and time missing - when the SIPP eligible components list 15 months period started?

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Please tell if the starting date for the SIPP eligible components 15 months period is made available by Intel somehow.

The SIPP eligible components list provided by Intel does not state anywhere in the web page when the listed SIPP eligible components has been made available and when the 15 months period started (date). How users of the list are supposed to know when the 15 months period started? Please consider making the date available, thanks. Being able to read the time and date from web page would allow better utilization of the Intel's SIPP program.

Having the time and date information available together with the list of the SIPP eligible components would help to further develop an IT Asset Management system to better utilize the SIPP eligible components information for life cycle planning of IT assets.

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SergioS_Intel
Moderator
129 Views

Hello JPN,

 

We are glad to hear that we were able to assist you. We are going to proceed and close your case.


 

Best regards,

Sergio S.

Intel Customer Support Technician


View solution in original post

8 Replies
SergioS_Intel
Moderator
316 Views

Hello JPN,


Thank you for contacting Intel Customer Support.

Please allow us to check on your questions and we will get back to you.


Best regards,

Sergio S.

Intel Customer Support Technician



SergioS_Intel
Moderator
287 Views

Hello JPN,


We just want to let you know that we are still working on your question and we will contact you as soon as we have an update.


We appreciate your patience.


Best regards,

Sergio S.

Intel Customer Support Technician


MichaelA_Intel
Moderator
271 Views

Hi JPN,


Thank you for your post. We are now investigating how we can improve the information on the 15 month period and I will update this post when I get a response.


Regards,

Michael


MichaelA_Intel
Moderator
255 Views

Hi JPN,


We understand the customer suggestion, and for future platform generations will consider what, if any, specific dates for SIPP can be published on a broad public facing webpage.


For customers who have NDA with Intel, the timing of SIPP cycles is as shown on SIPP transition slides in our 5Q Roadmaps which their Intel reps can share with them under NDA.


If you have an NDA in place with us, please contact your Intel Rep to assist for your specific use case. If you do not have one in place and would like to go through the process, please respond with that request.


Regards,

Michael


SergioS_Intel
Moderator
233 Views

Hello JPN,


We are following your request and we were wondering if you need further assistance.


Best regards,

Sergio S.

Intel Customer Support Technician




SergioS_Intel
Moderator
199 Views

Hello JPN,

 

We are following your request and we would like to know if you have the NDA information or would like us to send the information on how to start a NDA process.

 

Best regards,

Sergio S.

Intel Customer Support Technician

JPN
Beginner
174 Views

Hello Sergio S.,

thank you for the information provided. Yet I do not have the NDA information, still in process to find necessary contacts internally. No need to share information on how to start a NDA process at the time, thanks

Having the the SIPP eligible components with the timing of SIPP cycles available through a web API (NDA requirement would require authenticated REST API access, but would be a better way instead of publishing on a broad public facing webpage) would enable 3rd parties to further develop IT Asset Management systems to better utilize the SIPP eligible components information for life cycle planning of IT assets (e.g. run reports to see which of the current IT assets in a CMDB are not SIPP compliant for life cycle planning purposes, etc.).

You may close the ticket, thank you for your support

Best Regards, JPN

SergioS_Intel
Moderator
130 Views

Hello JPN,

 

We are glad to hear that we were able to assist you. We are going to proceed and close your case.


 

Best regards,

Sergio S.

Intel Customer Support Technician


View solution in original post