Intel EMA - Intel AMT TAB is not working - Warning:Failed tunnel: Unknown

[Horgster]

Hi!

After successful provisioning of Intel AMT with Intel EMA, we are not able use the "Intel AMT" tab when managing our endpoints inside the Intel EMA website.

When pressing this tab, Intel AMT tries to load, but nothing happens.

At the same time we do see that EMASwarmServer is flooded with this error message: "Warning:Failed tunnel: Unknown", houndres of houndres error message every secconds while this page is open.

See attached screenshot

Please assist!
Best Regards
Horgster

[Testing123]

Hello all, 

I have the same question/error. Was any solution found to this?

Thank you,

Amanda Ojie

[suser98101]

We are also having the same issue.  Any assistance or insight will be much appreciated. 

[SiW]

Same Issue here as well - was there ever any progress? Devices connect via console, but when move mouse/keyboard get disconnect and this error. Version 1.3.3.1.