HP ProDesk 600G3 With AMT Provisioned No UEFI PXE Boot possible with Bios>2.06

[PKalk]

Hello,

We have a problem with the HP ProDesk 600G3.

With the default Bios version (version 2.06) and AMT Provisioned Everything works fine.

00.02.06 Rev.A18.3 MBJul 3, 2017

Due to Meltdown and Spectre we are updating our machines. And After the bios updates it seems that we can't use UEFi PXE boot anymore.

We have tried every bios version higher then 00.02.06 Rev. until version 2.16a released on Apr 11, 2018.

The situation stays the same.

We use one AMT Profile for all our desktop computers and only the HP ProDesk 600G3 has this problem.

Other systems: Dell Optiplex 7010 (SFF), Dell Optiplex 9020 (SFF) and Dell Optiplex 7040 (SFF) are working fine.

HP business support can't find the reason.

The only way at this moment to make UEFi PXE boot working again is to unprovisioning the AMT profile.

This keeps working until the AMT profile is automatically pushed to the system agian.

Is this a known error?

Can someone explain why this is happening and how to solve this problem?

[idata]

Hello, Makaveli1976,

I reviewed Hewlett Packard documentations and I found a new driver for the Intel Management Engine (ME) Firmware Component version 11.8.50.3470. This driver update improves the security of vPRO technology. https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-600-g3-small-form-factor-pc/15292277My best suggestion, update the BIOS then, update the chipset and ME drivers. Regards,Miguel CIntel Customer Support

[PKalk]

I Have updated another test machine.

Bios, Chipset and ME drivers.

Bios v 2.16a,

Chipset 10.1.1.45 Rev. A,

Intel NIC: driver 12.15.25.6712, and 12.17.8.7 rev A

Intel ME 11.7.0.1045

Intel Management Engine (ME) Firmware Component: 11.8.50.3470http://www.hp.com/go/ssm http://www.hp.com/go/ssm

The situation stays the same.

[idata]

Hello, Makaveli1976,

Please run our System Discovery tool and send us the XML file; using the command ACUConfig.exe.More details of the tool and configuration at Intel® AMT Configuration Utility User Guide https://www.intel.com/content/dam/www/public/us/en/documents/guides/amt-configuration-utility-user-guide.pdfRegards,Miguel CIntel Customer Support

[PKalk]

I have updated: 03433666.

If you have an email adress i can also send the .xml file to that adress.

[idata]

Hi, Makaveli1976,

I have sent a private message to your inbox. Regards,Miguel CIntel Customer Support

[PKalk]

Hi,

The file has to Be opend with Intel scs.

You'll have to fill in the password.

Otherwise you'll see a few lines witch encrypted text.

Kind regards,

Patrick Kalk

[idata]

Hello, Makaveli1976,

Yes, you are right, the information is encrypted. I will try again from the tool. Thank you for your quick response.Regards,Miguel CIntel Customer Support

[idata]

Hi, Makaveli1976,

I sent you a private message to your inbox. It is necessary to involve Hewlett Packard in this problem. Regards,Miguel CIntel Customer Support

[idata]

Hi, Makaveli1976,

Thank you for your reply, I have sent it to my upper level. The case will be handled through HPE support. They need to perform tests on their systems with the drivers. Regards,Miguel CIntel Customer Support

[idata]

Hi, Makaveli1976,

I am following up on your case. Have you received any feedback from Hewlett Packard support? Regards,Miguel CIntel Customer Support

[idata]

Hi, Makaveli1976,

I am wondering if Hewlett Packard support has sent you an update on your case.Regards,Miguel CIntel Customer Support