Thank you for bringing this to our attention, after looking into this we have not found any situation like this previously reported. However, we are going to look into our records and do a more extensive research into this, so we can provide you with a response to this behavior.
It’s on a stand-alone desktop in a home office. From what I see in the logs it seems that it is trying to communicate with an external IP, and cannot do so if the AVG VPN is active (other apps, web browsing, mail etc work fine). It writes hundreds of lines per second to the log. Stopping and starting the VPN stops the log file growing.
After reviewing on this situation, the GMS.LOG file in Syswow64 is definitely created by the LMS service. We are still investigating the root cause of this occurrence.
For the time being we would recommend you to disable the LMS service in Task Manager, this should stop the logging function.
As soon as we have any new findings about this matter, we will update this post.
Thank you for your time while we work on this matter.
Can you please provide us with the following information:
1- The LMS or IMMS version you are running
2-A MEINFO report.
Also, can you please run the following https://downloadcenter.intel.com/download/28679, this is the latest Windows driver, can you run it and please let us know if the problem persists afterwards?
LMS version is 184.108.40.2062
I'm not familiar with how to run an MEINFO report.
I have donwloaded the zip file (640MB) but I don't know which file / exe to run.
Hello CCroz ,
We are following up in your case, were you able to download and install the driver mentioned before? If so, did you notice any difference on the behavior?
Also it seems that restarting the following service will stop this growing log from happening.
C:\Windows\SysWOW64\Gms.log" is LMS’ log.
Since this log is overwritten on each LMS run,
Restarting LMS should solve the issue:
Go to -> Services -> Intel(R) Management and Security Application Local Management Service -> Restart
Please let us know if this helps on solving this matter.
We are following up in your case, were you able to try the steps mentioned previously?
Please let us know the outcome or if there is anything else we might be able to assist you.
The link you sent me took me to a page where there is a single download which appears to comprise a range of drivers and utilities arranged in several folders and sub-folders, with many different packages (640MB worth). The listing on the web page showed 28 products to which it applied. I wasn't clear which I should use.