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SZier
Beginner
4,780 Views

Intel VPro AMT 12 Configurations Problems

Hi there

We got the new HP Elitedesk 800 G4 DM 65W for testing purposes, the Machine has ME 12.0.2.1087 and our SCS has Version 12.0.0.129. We try to Provisiion the Machines in 2 Steps:

1. OneTouch-Provision with USB-Stick (set Adminpassword, our Certificate-Authorities Hash, DNS-Suffix and Configurationserver Adress).

2. We use the SCCM Tasksequences from the Addon to move the Machines to ACM and Remoteconfiguration

We updated the Tools for the Remoteconfiguration to version 12 as well.

We successfully can provision all the old Workstations like Elitedesk 800 G1 SFF, Elitedesk 800 G2 SFF and Elitedesk 800 G3 DM 35W.

Something very curious was that we had to shorten the password for the OneTouch-Provisioning from 29 Characters to 19 Characters that it would work with the HP 800 G4.

At first we thought it could have something to do with TLS but we disabled and uninstalled even the support for that on our SCS - As told all the old machines work, only the New HP doesn't.

Any advice would be deeply appreciated.

Below the Log of the Remote Configuration attempt:

2018-07-24 07:45:28: Thread:11272(INFO) : ACU Configurator , Category: HandleOutPut Source: CmdUtils.cpp : Cmd::HandleOutput Line: 79: Starting log 2018-07-24 07:45:28

2018-07-24 07:45:28: Thread:11272(DETAIL) : ACU.dll, Category: SetCompatibilityMode Source: ACUDll.cpp : SetCompatibilityMode Line: 196: 12.0.0.129

2018-07-24 07:45:28: Thread:11272(DETAIL) : ACU.dll, Category: SetCompatibilityMode Source: ACUDll.cpp : SetCompatibilityMode Line: 228: Set compatibility mode to 10.0.

2018-07-24 07:45:28: Thread:11272(INFO) : ACU Configurator, Category: Source: Src\ActivatorMain.cpp : wmain Line: 372: ACUConfig 12.0.0.129

2018-07-24 07:45:28: Thread:11272(INFO) : ACU Configurator, Category: -Unknown Operation- Source: Src\ActivatorMain.cpp : wmain Line: 414: WS-FD99-005.kt.ur.ch: Starting to configure AMT via RCS...

2018-07-24 07:45:28: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : CheckAMT Line: 85: Entering

2018-07-24 07:45:28: Thread:11272(DETAIL) : ACU Configurator , Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 12.0.0.2021

2018-07-24 07:45:28: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FWUpdateData Line: 46: Entering

2018-07-24 07:45:28: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FWUpdateData Line: 64: Exiting

2018-07-24 07:45:28: Thread:11272(INFO) : ACU Configurator , Category: AMT Mode Source: HECIDiscovery.cpp : CheckAMT Line: 426: Intel(R) AMT in PROVISIONING_MODE_ENTERPRISE

2018-07-24 07:45:28: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetPKIDNSSuffix Line: 960: Entering

2018-07-24 07:45:28: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetPKIDNSSuffix Line: 989: Exiting

2018-07-24 07:45:28: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : CheckAMT Line: 548: Exiting

2018-07-24 07:45:30: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetAmtFQDN Line: 1448: Entering

2018-07-24 07:45:30: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetAmtFQDN Line: 1529: Exiting

2018-07-24 07:45:31: Thread:11272(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 432: Calling function Discovery...

2018-07-24 07:45:31: Thread:11272(INFO) : ACU Configurator , Category: Local System Account Source: HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 217: Calling function GetLocalSystemAccount over MEI...

2018-07-24 07:45:31: Thread:11272(DETAIL) : ACU Configurator , Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 12.0.0.2021

2018-07-24 07:45:31: Thread:11272(INFO) : ACU Configurator , Category: Local System Account Source: HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 255: Function GetLocalSystemAccount over MEI ended successfully

2018-07-24 07:45:31: Thread:11272(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 479: Host Based Setup is supported

2018-07-24 07:45:31: Thread:11272(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 518: Current Control Mode: 2 (Admin)

2018-07-24 07:45:31: Thread:11272(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 557: Allowed Control Modes: 2 (Admin) and 1 (Client)

2018-07-24 07:45:31: Thread:11272(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 561: Function Discovery ended successfully

2018-07-24 07:45:33: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : UuidDiscovery Line: 1536: Entering

2018-07-24 07:45:33: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : UuidDiscovery Line: 1554: Exiting

2018-07-24 07:45:33: Thread:11272(DETAIL) : ACU Configurator , Category: Returned data Source: ACUDll.cpp : GetHostAndMEInfo Line: 4479: GetHostAndMEInfo output data: IsAMT:True, isEnterpriseMode:True, configurationMode:2, isRemoteConfigEnabled:True, AMTversion:12.0.2.1087, isMobile:False, provisioningTlsMode:2, uuid:B54BA79A-72EE-D24B-3C30-33CB3687ABDA, isClientConfigEnabled:True, hostBasedSupport:True, configurationState:2, FQDN:WS-FD99-005.kt.ur.ch, embeddedConfigurationAllowed:False. isLANLessPlatform:False. PKIDNSSuffix:kt.ur.ch

2018-07-24 07:45:33: Thread:11272(DETAIL) : ACU Configurator , Category: -Start- Source: ACUDll.cpp : RemoteConfiguration Line: 3581: ***** Start RemoteConfiguration ******

2018-07-24 07:45:35: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : TcpIpDiscovery Line: 1561: Entering

2018-07-24 07:45:35: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : TcpIpDiscovery Line: 1680: Exiting

2018-07-24 07:45:37: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetAmtFQDN Line: 1448: Entering

2018-07-24 07:45:37: Thread:11272(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetAmtFQDN Line: 1529: Exiting

2018-07-24 07:45:37: Thread:11272(DETAIL) : ACU.dll, Category: GetNetworkSettings Source: ACUDllWin.cpp : LoadNetworkSettings Line: 996: RCSaddress=srv-sccm01.kt.ur.ch, RCSWMIUser=, RCSProfileName=KVUFullWS

2018-07-24 07:45:37: Thread:11272(DETAIL) : NetworkSettingClass, Category: LoadSourceForAMTName Source: NetworkSettingsClass.cpp : NetworkSettings::NetworkSettingClass::LoadSourceForAMTName Line: 576: WS-FD99-005.kt.ur.ch

2018-07-24 07:45:37: Thread:11272(DETAIL) : ACU.dll, Category: Configure AMT Source: ACUDllWin.cpp : MI_ConfigAMT Line: 655: RCSaddress=srv-sccm01.kt.ur.ch, RCSWMIUser=, UUID=B54BA79A-72EE-D24B-3C30-33CB3687ABDA, ConfigMode=3, PID=, RCSProfileName=KVUFullWS, AMTVersion=12.0.2.1087, OldADOU=, Configure AMT Name= True. Configure AMT IPv4= True. AMT Name= Host Name- WS-FD99-005 Domain Name- kt.ur.ch . Source For AMT Name= Host Name- WS-FD99-005 Domain Name- kt.ur.ch . Default OS Name= Host Name- WS-FD99-005 Domain Name- kt.ur.ch . Host IPv4= IPv4 Address- 10.41.99.15 IPv4 SubNet- 255.255.255.0 IPv4 Gateway- 10.41.99.254 IPv4 Primary DNS- 10.40.254.100 IPv4 Secondary DNS- 10.40.254.101 . Configure AMT IPv4 to DHCP mode= True. AMT IPv4= IPv4 Address- 10.41.99.15 .

2018-07-24 07:45:37: Thread:11272(INFO) : ACU Configurator , Category: WMI Access Layer Source: WMIAccess.cpp : WMI_IsRcsBusy Line: 683: Success. (0) (retry set to = 3)

2018-07-24 07:45:37: Thread:11272(INFO) : ACU Configurator , Category: WMI Access Layer Source: WMIAccess.cpp : WMI_IsRcsBusy Line: 759: Success. (0) (RCS not busy.)

...

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20 Replies
idata
Community Manager
27 Views

Hello David,

 

 

We will proceed to mark this thread as resolved. If you have further issues or questions just go ahead and create a new topic.

 

 

Jose A.
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