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Matthieu2
Beginner
643 Views

Good morning, 

I’m using intel EMA except this error is created and I don’t know how to fix it 



Action : LockRootAccountAdministrator, FileName : MainForm.cs, FunctionName : lockLocalRootAccountAdministratorToolStripMenuItem_Click, ExceptionMsg : System.Exception : Impossible d’obtenir la chaîne de connexion déchiffrée après les tentatives.
à MeshServersCommon.DBCore.GetConnectionString(ConnectionType connectionType)
à MeshServerInstaller.MainForm.CheckAuthenticationType(AuthType expectedType)
à MeshServerInstaller.MainForm.lockLocalRootAccountAdministratorToolStripMenuItem_Click(Expéditeur d’objet, EventArgs e).

Matthieu2_0-1712662515622.png

Matthieu2_1-1712662652175.png

Windows show a error too 

Matthieu2_2-1712662729783.png

Please help me if you have the solution. 


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MIGUEL_C_Intel
Moderator
614 Views

Hello, Matthieu2,


According to the pictures provided, the EMA instance was created with the Local Account authentication.  So, we need to use the option called: Intel® EMA Credentials.


Accessing Intel® Platform Manager requires a Global administrator account. The same account that we use for creating the EMA instance.

I suggest testing the account by opening the EMA web console and logging in with the global administrator account.


Regards,

Miguel C.

Intel Customer Support Technician



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MIGUEL_C_Intel
Moderator
553 Views

Hello, Matthieu2,


If further assistance is necessary, please let me know the outcome of my suggestions.


Regards,

Miguel C.

Intel Customer Support Technician



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