Ist KVM immer möglich mit AMT 8.x

[RaBa]

Möchte bei einem HP 400 mini pro G9 KVM nutzen. Leider sehe ich keine Option, wo ich das aktivieren kann. Aktivieren konnte ich die ME. Eine Aktivierungseinstellung für KVM ist nicht vorhanden. Der Zugriff mit VNC ist mir auf den unterschiedlichsten Ports nicht gelungen. Gibt es ein gutes Tutorial für einen AMT-Anfänger? Bzw. eine Empfehlung für ein KVM-Client-Software (vielleicht von Intel). Danke....

[Suneesh]

Hello RaBa,

To help us analyze and verify the hardware configuration of the HP 400 Mini Pro G9 system you mentioned, please share the Intel® System Support Utility (SSU) logs with us. We can check the processor and NIC details, which will help us assist you further.

You can follow the steps in the article below to generate the SSU logs on a Windows* system:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Once you’ve collected the logs, kindly share them with us for further analysis.

Regards,

Suneesh S

Intel Customer Support 

intel.com/vpro

[Suneesh]

Hello RaBa,

We are following up on this case. If further assistance is necessary, please do not hesitate to reply.

Regards,

Suneesh S

Intel Customer Support

[Suneesh]

Hello RaBa,

We are following up on this case. If further assistance is necessary, please do not hesitate to reply.

Regards,

Suneesh S

Intel Customer Support

[Suneesh]

Hello Raba,

I’ve reviewed the specifications of the HP Pro Mini 400 G9 Desktop PC, and I can see that the system is equipped with a 13th Gen Intel® Core™ processor. If the system is Intel® vPro® enabled, these CPUs typically support Intel® AMT version 16 or higher. Can you please share the Intel® EMA Configuration Tool (ECT) Logs to gather detailed system information.

Intel® EMA Configuration Tool (ECT) Logs:

1. Download the tool from the following link: Intel® EMA Configuration Tool
2. Installation:

• Download and unzip the tool.
• Double-click the .msi file and follow the installation prompts.

1. Run the Tool:
2. a. Open a command prompt as an administrator (or use Windows PowerShell*).
3. b. Navigate to the installation folder (default: C:\Program Files (x86)\Intel\EMAConfigTool).
4. c. Run the following command:
5. EMAConfigTool.exe --verbose

If your system is indeed vPro-enabled, KVM (Keyboard, Video, Mouse) remote control is supported via Intel® AMT. To manage such endpoints, you’ll need a management solution like Intel® Endpoint Management Assistant (EMA). You can download the latest version (v1.14.3.0) and access the installation guide using the links below:

https://www.intel.com/content/www/us/en/download/19449/intel-endpoint-management-assistant-intel-ema.html

Alternatively, third-party tools such as Mesh Commander can also be used for AMT-based management.

If AMT is enabled, you can try accessing the endpoint via the AMT WebUI. Here’s a simplified process:

1. Ensure the endpoint is connected via a wired Ethernet connection (recommended for stability).
2. From another device on the same network, open a browser and enter the IP address of the endpoint followed by port 16993 (e.g., http://<endpoint-ip>:16993).
3. Log in using the AMT credentials (default or configured).
4. From the WebUI, you can view system information, power controls, and remote KVM (if supported).

For more advanced integration or automation, Intel also provides an AMT SDK, which you can explore here:

Intel® AMT SDK - https://software.intel.com/sites/manageability/AMT_Implementation_and_Reference_Guide/default.htm

Lastly, could you please let us know how many endpoints you are planning to provision. This will help us to further support accordingly.

Regards,

Suneesh S

Intel Customer Support Technician

intel.com/vPro

[Suneesh]

Hello RaBa,

We are following up on this case. If further assistance is necessary, please do not hesitate to reply.

Regards,

Suneesh S

Intel Customer Support

[Suneesh]

Hello RaBa,

We are following up on this case. If further assistance is necessary, please do not hesitate to reply.

Regards,

Suneesh S

Intel Customer Support Technician

​​​​​​​intel.com/vPro