MEBx password unknown

[SEsbj]

I am trying to factory reset a STK2mv64CC that has MEBx configured with an unknown password.  I have tried using Intel SCS command line "Configurator" to reset it without luck.  Not being able to pull the CMOS battery or use a reset jumper leaves me at a loss.  Anyone have any ideas?

[JoseH_Intel · Accepted solution]

Hello SEsbj,

Thank you for joining the community

I think you can try the Power button menu. For instructions follow this URL: https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/computestick/STK2m3W64CC_STK2mv64CC_STK2m364CC_TechProdSpec.pdf#page=32

3.7.4 Power Button Menu

The Power Button Menu is accessible via the following sequence:

1. System is in S4/S5 (not G3)

2. User pushes the power button and holds it down for approximately 3 seconds

3. Release immediately

4. User releases the power button before the 4-second shutdown override

If this boot path is taken, the BIOS will use default settings, ignoring settings in VPD where

possible.

At the point where Setup Entry/Boot would be in the normal boot path, the BIOS will display the

following prompt and wait for a keystroke:

[ESC] Normal Boot

[3] Reset Intel® AMT/Standard Manageability to default factory settings

[4] Clear Trusted Platform Module (Warning: Data encryption with the TPM will no longer be

accessible if the TPM is cleared)

[F2] Intel BIOS

[F4] BIOS Recovery

[F7] Update BIOS

[F10] Enter Boot Menu

Let me know if this works

Regards

Jose A.

Intel Customer Support Technician

[JoseH_Intel]

Hello SEsbj,

I am just following up to double-check if you found the provided information useful. If you have further questions please don't hesitate to ask. If you consider the issue to be completed please let us know so we can proceed to mark this thread as closed. I will try to reach you back on next Thursday 19th

Regards

Jose A.

Intel Customer Support Technician

[SEsbj]

Your solution worked perfectly.  Thank you for your assistance.