I have finally been able to successfully activate AMT on an HP Prodesk 800 G4 mini desktop. I can connect to it via MeshCommander however, I have no option for 'Remote Control'. When I load the MEBx, there are no options anywhere to set the KVM mode.
Management Engine BIOS Extension v12.0.0.0009/Intel (R) ME v188.8.131.522.
Is there any updated documentation for this version of MEBx with instructions on how to enable KVM?
I enabled AMT thought the MEBx manually as I was having issues creating the USB stick (another thread in this forum). From the first attempt, I never came across the option for KVM in the MEBx. I had tried to provision via USB stick after the fact but since I had already set a password, it was giving me too much trouble so I didn't make any further attempts. Initially MeshCommander could not even connect to the system but I was able to resolve that so now I can connect, view information about the system, power it on and off, etc... - just no option for remote control. When I connect to one of your NUC devices I had previously setup, the option was right there were the instructions said it would be. Thus far I have been unable to locate and documentation on this version of the MEBx.
I just installed the Intel Manageability Commander software and while I see the option for 'Remote Control' it still does not work for me. I click the 'Connect' button but after roughly 1 second it stops attempting. I have updated all BIOS and ME firmware to the most recent versions.
When I click 'connect' the button briefly turns to a 'disconnect' button but then after about 2 seconds it reverts back to 'connect'. No hour glass or any other windows trying to open. The remote machine is using an Intel integrated HD graphics adapter.
I can probably do a remote session - I'm usually available Mon-Fri between 10am - 3pm EDT.