after upgrading manageability commander from 1.8 to 2.0.216 the MC button in SCS 11.2 is greyed out and will not launch the manageability commander? also if i manually add a client in manageability commander i get this error when trying to connect "imcException - Timeout Error" to clients that were working fine in the previous version.
Thanks for joining the community.
There is a workaround for issues with Intel Manageability Commander that is installing the Mesh Commander software from here:
It is an open source software that has similar capabilities to Manageability Commander.
Probably you want to give it a try let us know if it works fine for you.
thanks for your response. I'm trying to setup access for our desktop support engineers who don't have rights to the SCS console.
after adding some extra permissions in the groups realms i can now connect to a client in mesh commander however
when i try to remote desktop the KVM password prompt will only accept numbers and symbols and does not enter any letters when pressed on the keyboard?
the KVM password has been set per the requirements (exactly 8 characters ect.)
On the following document you will find the required steps for KVN redirection (page 26):
https://www.intel.com/content/dam/support/us/en/documents/software/Intel_SCS_User_Guide.pdf# page=33 https://www.intel.com/content/dam/support/us/en/documents/software/Intel_SCS_User_Guide.pdf# page=33
Please make sure all the steps are set and let me know if the issue continues
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