Wireless network option is not available in AMT Web UI

[asha]

amt configuration done, lan connected, wifi connected - all as per config, what could be the reason for this?

[SergioS_Intel]

Hello Asha,

Thank you for contacting Intel Customer Support.

Could you tell me what version of AMT you have? And what operating system are you running?

Are you trying to access the Web UI from the AMT computer, or from your remote console?

Can you please provide us an screenshot of the error that you are getting? Did you enable to Wifi option during the setup?

Remember that you can always find additional assistance on the Intel® Setup and Configuration Software (Intel® SCS) User Guide:

https://www.intel.com/content/dam/support/us/en/documents/software/Intel_SCS_User_Guide.pdf

Best regards,

Sergio S.

Intel Customer Support Technician

[asha]

Hi Thank you for the input,

http://ipv4 id(intel lab network):19992

This is how we launch the webui, but in different location wireless settings option is coming, so we are suspecting our lab network, in such a way that something need to be enabled or some security need to be disable , so we want to know what is that, we have done mebx settings/wifi module in the RVP is working able to browse internet/pinging is successful.

Since this is wip model of intel I am restricted to give more information regarding the config.

Thanks and Regards.

Asha Mammen

[SergioS_Intel]

Hello Asha,

We are following your case and we would like to know if you were able to gather the information that we requested on the previous thread.

Best regards,

Sergio S.

Intel Customer Support Technician

[asha]

typo was there in earlier reply URL: Http://lab id:16992

[SergioS_Intel]

Hello asha,

Thank you for the information, please allow us to check it and we will get back to you as soon as possible.

Best regards,

Sergio S.

Intel Customer Support Technician

[SergioS_Intel]

Hello Asha,

First, we would like to apologize for the delay in our response. In order to continue troubleshooting your problem, can you please share with us a screenshot of the error message that you are getting?

Best regards,

Sergio S.

Intel Customer Support Technician

[SergioS_Intel]

Hello Asha,

We are following your case and we would like to know if you were able to gather the information that we requested on the previous thread.

Best regards,

Sergio S.

Intel Customer Support Technician

[SergioS_Intel]

Hello Asha,

We are following your thread and we would like to know if you need further assistance.

Best regards,

Sergio S.

Intel Customer Support Technician