Can't install new RealTek audio driver AUD-Win10-6.0.8854.1

[itsme]

System is NUC6i5SYH Win10 prof 1909

Error message is: Error Code: -0001

No driver supported in this driver package

downloaded file from this page

Is the zip archive complete? The file size is much smaller than the file size of the previous driver.

[Wanner_G_Intel]

Hello itsme,

Thank you for submitting your question on this Intel® Community.

Due to Intel® NUC Kit NUC6i5SYH being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

Wanner G.

Intel Customer Support Technician

[itsme]

No, you won't get any "understanding from me". If Intel would do propper QA before any release, then we, your customers, would not have to open tickets trying to make you aware of issues with the product you've just made available for download!

I understand mistakes and errors happen, I do work in IT myself, but the ignorance shown in that reply speaks for itself.

[AlHill]

You can install the driver manually using the "have disk" method. IDSA will still report that you need the driver - just ignore it.

Doc

[itsme]

No it wont install. The inf file does not have the matching Device IDs.

EDIT: scratch that, yes it will install.

[SKrol1]

same issue on Intel NUC D54250WYK

If the product isn't supported they should not be pushing out new drivers.

I think I am just going to un-install the IDSA tool

[itsme]

The new driver is supposed to fix some security isues. I hope you kept the install archive for the previous driver version. :)

IDSA? Why do you install even more crap ware?