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Hi, After Asus laptop re-install (formerly 2x SSD 760p/512GRAID0) RAID O was broken & second SSD "disappeared" (except under Intel SSD toolbox).

pcant2
Beginner
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The "faulty" SSD is not visible under Windows tools, and not under usual disk management softs either (Acronis/Paragon/Easeus)

 

Intel SSD Toolbox /quick diagnostic says:ERROR:

"the selected ssd has no partition"

 

Considering this SSD is not visible and accessible (and I couldn't find an appropriate tool in Intel SSD toolbox to solve this issue and create a partition if that's of any help.

What would you suggest ?

 

Thanks in advance for your help (I would prefer to avoid command lines...)

 

Philippe

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JosafathB_Intel
Moderator
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Hello pcant2,

 

Thank you for contacting Intel® Memory & Storage Support.

 

We noticed that you have an open case with our advanced technical support department that is related to the same issue, in which you were referred to your PC OEM (original equipment manufacturer) to get further support for your platform.

 

We encourage you to contact ASUS* to get additional assistance, We will continue to provide you with support in your original ticket.

 

Thank you for your patience and understanding.

 

Best regards,

 

Josh B.

Intel Customer Support Technician

A Contingent Worker at Intel

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JosafathB_Intel
Moderator
1,079 Views

Hello pcant2,

 

Thank you for contacting Intel® Memory & Storage Support.

 

We noticed that you have an open case with our advanced technical support department that is related to the same issue, in which you were referred to your PC OEM (original equipment manufacturer) to get further support for your platform.

 

We encourage you to contact ASUS* to get additional assistance, We will continue to provide you with support in your original ticket.

 

Thank you for your patience and understanding.

 

Best regards,

 

Josh B.

Intel Customer Support Technician

A Contingent Worker at Intel

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